topic Re: I have not received my certificate and badge after 48 hours in DELETE

I have not received my certificate and badge after 48 hours

Ameliekong — Mon, 10 Apr 2023 07:42:10 GMT

Hi there

I have passed the engineer associate exam but have not received certificate within 48 hours.

I have submit a question via this link

https://help.databricks.com/s/contact-us?ReqType=training

however nobody contacted me.

can anyone help?

Re: I have not received my certificate and badge after 48 hours

Anonymous — Mon, 10 Apr 2023 10:17:56 GMT

Hi @Ming Kong

Sorry for the inconvenience!

I have forwarded your query to Academy team. Please bear it with us!

Thanks and Regards

Re: I have not received my certificate and badge after 48 hours

Ameliekong — Tue, 11 Apr 2023 03:45:00 GMT

hi there

thank you.

the request id is #00313464

Re: I have not received my certificate and badge after 48 hours

APadmanabhan — Wed, 12 Apr 2023 04:23:33 GMT

Hi @Ming Kong I Apologies for the delay in sending the badge as we have an issue with our credentials app. We are working with the vendor to resolve this. We expect to be able to grant your badge soon by end of this week.

We appreciate your patience.