topic Re: Did not received the credentials at Accredible (Credential.net). in DELETE

Did not received the credentials at Accredible (Credential.net).

Shalabh007 — Fri, 09 Dec 2022 11:07:39 GMT

I recently gave Fundamentals of the Databricks Lakehouse Platform Accreditation (V2) on Databricks academy portal as part of Databricks organized Training series in December, but did not receive the corresponding credentials at Accredible (Credential.net). Any idea how to solve this issue 🤔 ?

I need the certificate to upload at the survey form to finally get the 150% certification voucher.

Re: Did not received the credentials at Accredible (Credential.net).

Ajay-Pandey — Fri, 09 Dec 2022 11:53:53 GMT

Hi @Aishwarya Shah please raise a request to databricks regarding this.

Support link

Re: Did not received the credentials at Accredible (Credential.net).

Harun — Fri, 09 Dec 2022 14:11:38 GMT

Hi @Shalabh Agarwal when you gave the exam? mostly it will take max of 24 hours to get the credentials in the wallet as per my previous experiences. If it is more than that, then raise a ticket using the link https://www.databricks.com/company/contact .Choose "Training Course and Certification" under the "Contact Reason" section and provide the detailed explanation in the "Message" section and submit the ticket.

Re: Did not received the credentials at Accredible (Credential.net).

Shalabh007 — Sun, 11 Dec 2022 16:33:01 GMT

Had a word with Databricks training support team, we will only get one Databricks Lakehouse Platform Accreditation Lakehouse badge whether we complete V1 or V2 or both. It will only be one badge.

Re: Did not received the credentials at Accredible (Credential.net).

labtech — Mon, 12 Dec 2022 06:10:29 GMT

@Shalabh Agarwal Have your received your badge?

Re: Did not received the credentials at Accredible (Credential.net).

Shalabh007 — Mon, 12 Dec 2022 06:15:52 GMT

@Gam Nguyen Yes.

As per the Databricks training support team, we will only get one Databricks Lakehouse Platform Accreditation Lakehouse badge whether we complete V1 or V2 or both. It will only be one badge.

Re: Did not received the credentials at Accredible (Credential.net).

fh302 — Mon, 12 Dec 2022 14:37:05 GMT

How are you supposed to provide the evidence for passing V2 to recieve Voucher if you dont get the credential?

Re: Did not received the credentials at Accredible (Credential.net).

Shalabh007 — Mon, 12 Dec 2022 14:55:19 GMT

@fh 302

I have asked this to support team, waiting for their reply. Will update here as soon as get some reply

Re: Did not received the credentials at Accredible (Credential.net).

fh302 — Mon, 12 Dec 2022 15:11:40 GMT

I am in the same boat. I opened couple of tickets but no one is responding. I ended up taking screenshot from the portal of completion as well as shareable link and put that in the survey for voucher. I am pessimistic anyone will do anything about it given the lack of communication to be honest.