topic Re: community edition : "User is not a member of this workspace" in Databricks Free Edition Help

community edition : "User is not a member of this workspace"

AndreLIUfr — Mon, 28 Oct 2024 20:54:21 GMT

Something very strange has happened. When trying to login to my databricks community edition account. I'm getting the email with my verification code. but after entring that code, I'm getting the error message : "User is not a member of this workspace"

Has anybody had that issue before ?

Hoping that support will at minimum be able to restore my notebooks 🤞

Re: community edition : "User is not a member of this workspace"

Walter_C — Thu, 31 Oct 2024 17:40:09 GMT

May I know the workspace id to look for some information internally?

Re: community edition : "User is not a member of this workspace"

andreliu — Thu, 31 Oct 2024 20:23:35 GMT

Hello Walter, Thanks for reaching out to me. I think that the workspace ID is : 2341548954224450. Based on the following page : https://kb.databricks.com/administration/find-your-workspace-id and URL un my browser history that always started with : https://community.cloud.databricks.com/?o=2341548954224450

Re: community edition : "User is not a member of this workspace"

sirial — Thu, 31 Oct 2024 20:27:13 GMT

I am facing the same issue. Did you manage to solve it?

Re: community edition : "User is not a member of this workspace"

andreliu — Thu, 31 Oct 2024 21:01:22 GMT

No yet, hopefully Walter will find a solution.

Re: community edition : "User is not a member of this workspace"

Walter_C — Thu, 31 Oct 2024 21:32:31 GMT

I have checked the status of the workspace based on the workspace id you have provided and it has showed as CANCELLED, you havent receive any email mentioning that your period has ended?

I just tested on my side and I receive same error as I dont have any active Community edition workspace

Re: community edition : "User is not a member of this workspace"

Walter_C — Thu, 31 Oct 2024 21:34:44 GMT

You can refer to https://docs.databricks.com/en/getting-started/community-edition.html#sign-up-for-databricks-community-edition it is a 30 days trial

Re: community edition : "User is not a member of this workspace"

andreliu — Thu, 31 Oct 2024 21:38:28 GMT

Hi Walter, thanks for your looking. I didn't received any email mentioning period has ended and the following URL says "The Databricks Community Edition access is not time-limited and users will not incur AWS costs for their cluster usage." (under : What is the difference between the Databricks Community Edition and the full Databricks Platform?).

Is there a way to collect my notebooks and have my account reactivated or reset ?

Re: community edition : "User is not a member of this workspace"

Walter_C — Thu, 31 Oct 2024 22:25:51 GMT

I am digging some more on this will get back to you soon

Re: community edition : "User is not a member of this workspace"

andreliu — Thu, 31 Oct 2024 22:27:24 GMT

Noted. Thanks Walter !

Re: community edition : "User is not a member of this workspace"

Walter_C — Thu, 31 Oct 2024 22:32:36 GMT

There is a process that can be followed to restore your community edition workspace, to do this please send an email to feedback@databricks.com mentioning that you lost access to http://community.cloud.databricks.com

Re: community edition : "User is not a member of this workspace"

AndreLIUfr — Fri, 01 Nov 2024 09:24:38 GMT

Will do so. I already wrote an email 3 days ago, but I'm going to send a new one including information from this discussion (Workspace ID and mention that the account was cancelled)

Re: community edition : "User is not a member of this workspace"

Krishnapriya19 — Fri, 01 Nov 2024 18:08:05 GMT

Hi Walter,

Am also facing the same issue...am actively using my work space on regular basis...i had already dropped a mail to feedback@databricks.com and help@databricks.com..but didn'tget any reply till now...I want my notebooks back..please suggest if there is a way...

Re: community edition : "User is not a member of this workspace"

Walter_C — Mon, 04 Nov 2024 20:40:52 GMT

I apologize for hearing this, as mentioned above there is a process to reestablish your workspaces, based on what I found they can be cancelled it some suspicious activity has been detected.

To recover the notebook the only way will be by recovering the workspace which unfortunately I dont have the rights to do it, only the members of this group can.

Re: community edition : "User is not a member of this workspace"

AndreLIUfr — Mon, 04 Nov 2024 21:25:45 GMT

Hi @Walter_C , Thanks for the update.

To be fair, did run some apt install commands to test CDC the day before I lost the workspace. Namely installing postgres & debezium and also unsuccessfully attempting airbyte. Though it was for educational purpose, I can understand that these actions may have been detected as suspicious activity.

Anyway, I'm still hoping to recovers my notebooks. Though not yet conclusive I did receive my first answer from help@databricks.com

Re: community edition : "User is not a member of this workspace"

ha-cruz — Sun, 10 Nov 2024 16:15:37 GMT

I faced this same issue yesterday. In my case it was only because the e-mail I use to login have dot signs "."

So what I had to do is remove the dots from e-mail when I login into the system.

For example:

"abc.123@somedomain.com"

"abc123@somedomain.com"

Re: community edition : "User is not a member of this workspace"

0xC0DE — Mon, 11 Nov 2024 05:58:26 GMT

I was asked to re-register, which I did just to file this issue. @ha-cruz 's work-around worked fine, thanks mate!

Re: community edition : "User is not a member of this workspace"

vnayakk — Wed, 13 Nov 2024 11:42:36 GMT

I don't have any special character in my email, still facing this error 😞

Any thing you can suggest? Thanks

Re: community edition : "User is not a member of this workspace"

vnayakk — Wed, 13 Nov 2024 11:45:14 GMT

Hi @AndreLIUfr , Did you got any response/solution for this?

I am facing the same issue since today. I have as well dropped the mail to help@databricks.com waiting for a response/solution?

Re: community edition : "User is not a member of this workspace"

andreliu — Wed, 13 Nov 2024 18:05:10 GMT

Unfortunately not yet