topic Missing Claude models in Generative AI

Missing Claude models

BBland — Wed, 03 Sep 2025 09:26:06 GMT

Hi,

We are on premium workspace and until last week we had Claude models visable. Now they seemed to have disappeared, do you know what could have caused the disappearance?

Re: Missing Claude models

Khaja_Zaffer — Wed, 03 Sep 2025 09:40:05 GMT

Hello @BBland

Good day!
If you have not changed any of your settings then -
I think due to high in demand some of them are intentailly invisible.

Please make sure you contact your databricks account representative for request access. I think now - gating is intentional and being managed at the platform level.

(This should be solution but I am open to other solutions as well)

Re: Missing Claude models

Khaja_Zaffer — Wed, 03 Sep 2025 10:08:02 GMT

Also to add, make sure you check those models are retired?