https://community.databricks.com/t5/generative-ai/agent-on-genie-code-suddenly-not-available/m-p/158730#M1857 <P>Hi&nbsp;<a href="https://community.databricks.com/t5/user/viewprofilepage/user-id/234590">@Clever</a>,</P> <P class="wnfdntt _1ibi0s3f5 _1ibi0s3ce _1ibi0s3ea" data-pm-slice="1 1 []">What you’re describing usually points to Genie Code Agent mode no longer being available in that workspace, rather than a problem with your specific chat session.</P> <P>A common reason is that partner-powered AI features may have been disabled at either the account or workspace level. When that happens, Genie Code can still behave differently by feature, and Agent mode specifically may no longer be available. The requirements and behaviour are documented here in the <A href="https://docs.databricks.com/aws/en/genie-code/use-genie-code" rel="noopener noreferrer nofollow" target="_blank">Use Genie Code</A> guide and the <A href="https://docs.databricks.com/aws/en/databricks-ai/partner-powered" rel="noopener noreferrer nofollow" target="_blank">partner-powered AI features</A> documentation.</P> <P>Another possibility is regional availability. Agent mode depends on supported model availability in the workspace’s region, so if something changed in the workspace’s geo configuration or model availability, the Agent option can disappear. If you’re using Azure Databricks, it’s also worth checking the public docs on <A href="https://learn.microsoft.com/en-us/azure/databricks/genie-code/use-genie-code" rel="noopener noreferrer nofollow" target="_blank">Use Genie Code</A> and <A href="https://learn.microsoft.com/en-us/azure/databricks/resources/designated-services" rel="noopener noreferrer nofollow" target="_blank">Designated Services/geo availability</A>.</P> <P>The best next step would be to ask your Databricks workspace or account admin to confirm that partner-powered AI features are still enabled and that the workspace is in a supported region for Agent mode. If those settings already look correct, I’d recommend opening a support ticket and including a screenshot of the error, plus any available browser HAR capture, since that will help narrow down whether this is a workspace configuration issue or a backend entitlement issue.</P> <P class="p1"><FONT size="2" color="#FF6600"><STRONG><I>If this answer resolves your question, could you mark it as “Accept as Solution”? That helps other users quickly find the correct fix.</I></STRONG></FONT><I></I></P> Wed, 10 Jun 2026 14:46:37 GMT Ashwin_DSA 2026-06-10T14:46:37Z https://community.databricks.com/t5/generative-ai/agent-on-genie-code-suddenly-not-available/m-p/158727#M1856 <P>Hello, I started using the agent mode in Genie Code these past 2 days, but a few hours ago it said "service is not available" and the agent button now disappeared.&nbsp;<BR /><BR />What happened?</P> Wed, 10 Jun 2026 13:44:42 GMT https://community.databricks.com/t5/generative-ai/agent-on-genie-code-suddenly-not-available/m-p/158727#M1856 Clever 2026-06-10T13:44:42Z https://community.databricks.com/t5/generative-ai/agent-on-genie-code-suddenly-not-available/m-p/158730#M1857 <P>Hi&nbsp;<a href="https://community.databricks.com/t5/user/viewprofilepage/user-id/234590">@Clever</a>,</P> <P class="wnfdntt _1ibi0s3f5 _1ibi0s3ce _1ibi0s3ea" data-pm-slice="1 1 []">What you’re describing usually points to Genie Code Agent mode no longer being available in that workspace, rather than a problem with your specific chat session.</P> <P>A common reason is that partner-powered AI features may have been disabled at either the account or workspace level. When that happens, Genie Code can still behave differently by feature, and Agent mode specifically may no longer be available. The requirements and behaviour are documented here in the <A href="https://docs.databricks.com/aws/en/genie-code/use-genie-code" rel="noopener noreferrer nofollow" target="_blank">Use Genie Code</A> guide and the <A href="https://docs.databricks.com/aws/en/databricks-ai/partner-powered" rel="noopener noreferrer nofollow" target="_blank">partner-powered AI features</A> documentation.</P> <P>Another possibility is regional availability. Agent mode depends on supported model availability in the workspace’s region, so if something changed in the workspace’s geo configuration or model availability, the Agent option can disappear. If you’re using Azure Databricks, it’s also worth checking the public docs on <A href="https://learn.microsoft.com/en-us/azure/databricks/genie-code/use-genie-code" rel="noopener noreferrer nofollow" target="_blank">Use Genie Code</A> and <A href="https://learn.microsoft.com/en-us/azure/databricks/resources/designated-services" rel="noopener noreferrer nofollow" target="_blank">Designated Services/geo availability</A>.</P> <P>The best next step would be to ask your Databricks workspace or account admin to confirm that partner-powered AI features are still enabled and that the workspace is in a supported region for Agent mode. If those settings already look correct, I’d recommend opening a support ticket and including a screenshot of the error, plus any available browser HAR capture, since that will help narrow down whether this is a workspace configuration issue or a backend entitlement issue.</P> <P class="p1"><FONT size="2" color="#FF6600"><STRONG><I>If this answer resolves your question, could you mark it as “Accept as Solution”? That helps other users quickly find the correct fix.</I></STRONG></FONT><I></I></P> Wed, 10 Jun 2026 14:46:37 GMT https://community.databricks.com/t5/generative-ai/agent-on-genie-code-suddenly-not-available/m-p/158730#M1857 Ashwin_DSA 2026-06-10T14:46:37Z