topic Re: Unable to login accounts.azuredatabricks.net and create admin account in Administration & Architecture

Unable to login accounts.azuredatabricks.net and create admin account

Olex — Tue, 08 Aug 2023 18:28:01 GMT

Hello everyone

I'm trying to setup my admin account in Databricks Admin Console and am following these steps:
https://learn.microsoft.com/en-us/azure/databricks/administration-guide/#--what-are-account-admins

However, when I access accounts.azuredatabricks.net page, click "Sign in with Azure ID" button and select my personal account, I see the following error:

Selected user account does not exist in tenant 'Microsoft Services' and cannot access the application '2xx81xxx-x30x-xabx-x5cx-xxxe6f879xxx' in that tenant. The account needs to be added as an external user in the tenant first. Please use a different account.

I've been stuck for the second day actually and can't find any relevant information how to resolve the issue or configure my account in Azure AD.
Probably I should register an app in Azure AD? If yes, could someone point me to the documentation please.

I have a tenant in Azure AD, with a single user (which I'm trying to use for login), the user has just one role "Global Administrator".

Thanks for the help!

Re: Unable to login accounts.azuredatabricks.net and create admin account

nifesimifrank — Sat, 10 Aug 2024 19:37:58 GMT

i have the same issue too , have you solved yours, if yes how?

Re: Unable to login accounts.azuredatabricks.net and create admin account

Ramukamath1988 — Sun, 11 Aug 2024 15:26:49 GMT

i have the same issue

Re: Unable to login accounts.azuredatabricks.net and create admin account

Markus2 — Mon, 12 Aug 2024 07:42:04 GMT

I am facing the same issue and after spending a lot of time trying to get it work I was contacting the Databricks Support Team. Their recommendation was:
"Please clear the cache and try again. Also, use an incognito window to check".
This did not fix the issue for me.

Re: Unable to login accounts.azuredatabricks.net and create admin account

szymon_dybczak — Mon, 12 Aug 2024 13:58:20 GMT

Hi @nifesimifrank ,

Probably the same case like in below thread:

Re: Unable to login to Azure Databricks Account Co... - Databricks Community - 82190

I've stumbled upon following stackoverflow thread:
Unable to login to Azure Databricks Account Console - Stack Overflow

According to Ganesh Chandrasekaran, it seems that this problem appears when you use generic emails like Gmail, hotmail etc.

He suggest to add custom domain, make it Primary, and register email using that domain. This is workaround for now.

Re: Unable to login accounts.azuredatabricks.net and create admin account

Olex — Mon, 12 Aug 2024 22:17:59 GMT

Hi everyone

I asked that question a year and somehow it'd been solved.
Not sure however if it's related to generic email providers, but I have multiple registered accounts, gmail and corporate one. For databricks accademy, I'm using gmail account, which is connected to corporate email.

I asked the same question on Databricks and Microsoft community centers, and Databricks team didn't bother themself to provide any answer at all. The Microsoft team is a way more responsive, and communicates back in a few hours.
So, if your question is related to cloud provider, it's better to ask them.

There is a link to MS learning portal:
https://learn.microsoft.com/en-us/answers/questions/1344479/unable-to-login-accounts-azuredatabricks-net-and-c

Good luck you guys, hope you'll manage to solve the issue