topic Payment receipts of Databricks payments in Administration & Architecture

Payment receipts of Databricks payments

danielrodri — Tue, 28 Jan 2025 15:33:09 GMT

Hello experts,

I am trying to get receipts for the monthly payments done to Databricks. I need them for the financial department of the organization I am working for. The only billing information I get access to is the usage dashboards and the tables it gets the information from. What I need is a proof of every charge to the bank card associate to the Databricks account. Is that possible?

Thank you in advance.

Re: Payment receipts of Databricks payments

Advika_ — Tue, 28 Jan 2025 17:03:34 GMT

Hello, @danielrodri!

Please raise a support ticket with Databricks for this request. The support team can then assist you further with your query.

Re: Payment receipts of Databricks payments

danielrodri — Wed, 29 Jan 2025 12:16:35 GMT

Hello, @Advika_,

Thanks for your prompt reply. I tried to raise a ticket on that link but apparently I don't have permissions enough to do so. It tells me to reach out to my admin. How can my admin give me permissions to raise a ticket?

Thank you in advance.

Re: Payment receipts of Databricks payments

Advika_ — Wed, 29 Jan 2025 13:04:44 GMT

@danielrodri, did you try raising a support ticket by visiting the site (https://help.databricks.com/s/contact-us?ReqType=training) and filling out the form shown below?

Re: Payment receipts of Databricks payments

danielrodri — Wed, 29 Jan 2025 14:22:24 GMT

Sorry for the misunderstanding, I tried to log in first instead of filling and submitting the form. I have done it now. However, it seems that the form is for problems related to the training service of Databricks right? Which is not related to my question, I think. I have submitted it anyway, I will keep you posted about this.

Thank you @Advika_ .

Re: Payment receipts of Databricks payments

danielrodri — Wed, 05 Feb 2025 09:34:31 GMT

Problem solved, thank you very much!

Re: Payment receipts of Databricks payments

DatabricksEddy — Sat, 04 Oct 2025 23:50:50 GMT

Hello everyone!
I'd like to know how I can resolve a payment issue with Databricks?

My credit card is registered to be charged automatically, but it hasn't been charged, as I received a message from Databricks asking me to make the payment, etc.

Can anyone help me with this?

Thank you!