topic Re: Academy: Secondary Email purpose in Administration & Architecture

Academy: Secondary Email purpose

amrim — Tue, 28 Oct 2025 10:50:01 GMT

Hello,

I'd like to ask about the functionality of the secondary email.
When I try to log-in with it, it prompts me to create a new account, and seems disconnected from my existing account.

1. How does it help with keeping access to the account in case access to the registration mail is lost?
2. If I personally purchase a yearly subscription with my current account, will I still have access to the subscription in case access to the primary email is lost.

Re: Academy: Secondary Email purpose

Advika — Tue, 28 Oct 2025 11:36:11 GMT

Hello @amrim!

If you try logging in with your secondary email, it will prompt you to create a new account. That’s expected behaviour, as the secondary email is meant for recovery purposes.

If you lose access to your primary (registration) email, please file a ticket with the Databricks Support team, and they’ll assist in updating your email so you can continue accessing your labs and courses.