Subscription management - Can’t see subscription / Access issue

niveditha_tr — Thu, 30 Oct 2025 02:50:31 GMT

Hi,

I recently upgraded my Azure account from Free Trial to Pay-As-You-Go.
The Azure portal shows only “Azure subscription 1 – Don’t see a subscription? Switch to another directory.” I have only one directory (“Default Directory”).
Please re-associate my Pay-As-You-Go subscription to my visible directory so I can access my resources.

Please see I am unable to contact support as other websites are not loading.

Example -

https://portal.azure.com/#blade/Microsoft_Azure_Billing/BillingMenuBlade/Overview

https://portal.azure.com/#settings/directory

https://support.microsoft.com/supportrequestform/azure/account-billing

https://account.microsoft.com/PaymentHub

All these websites are throwing errors. Could you please look into this?

Thanks in advance for your help!

Re: Subscription management - Can’t see subscription / Access issue

niveditha_tr — Thu, 30 Oct 2025 08:12:21 GMT

The issue is resolved.

Re: Subscription management - Can’t see subscription / Access issue

nayan_wylde — Thu, 30 Oct 2025 14:39:07 GMT

@niveditha_tr Can you please share the resolution here and mark as solution.

topic Re: Subscription management - Can’t see subscription / Access issue in Administration & Architecture

Subscription management - Can’t see subscription / Access issue

Re: Subscription management - Can’t see subscription / Access issue

Re: Subscription management - Can’t see subscription / Access issue