topic Re: Contact Support re Billing Error in Data Engineering

Contact Support re Billing Error

lawrence009 — Sun, 04 Dec 2022 22:32:19 GMT

How do I contact billing support? I am billed through AWS Marketplace and noticed last month the SQL Pro discount is not being reflected in my statement.

Re: Contact Support re Billing Error

Ajay-Pandey — Mon, 05 Dec 2022 09:02:26 GMT

In AWS portal you will find an option for support raise your request from there.

Re: Contact Support re Billing Error

Ajay-Pandey — Mon, 05 Dec 2022 09:04:00 GMT

This link will help you

Re: Contact Support re Billing Error

karthik_p — Mon, 05 Dec 2022 23:01:04 GMT

@Lawrence Chen best way to resolve billing issues is to reach data bricks support team through your support account and raise ticket

Re: Contact Support re Billing Error

jose_gonzalez — Wed, 25 Jan 2023 23:45:40 GMT

Adding @Vidula Khanna and @Kaniz Fatma for visibility

Re: Contact Support re Billing Error

santiagortiiz — Mon, 04 Mar 2024 23:34:19 GMT

Hi, could anybody provide a contact email? I have sent emails to many contacts described in the support page here and in AWS, but no response from any channel. My problem is that databricks charged me by the resources used during a free trial, what it's a completely scam!!!