topic I can't access to my account. in Data Engineering

I can't access to my account.

sheree — Wed, 25 May 2022 16:51:38 GMT

I can't access to my account.This acccount was created today(not community, after 14 days trial it will chargable)

when I'm try to access my account it gives me

Invalid email address or password

Note: Emails/usernames are case-sensitive

I tried to reset the password and i got this message

An email will be sent to '***@***.net' with further instructions if you are a valid workspace user.

Note: Email addresses/usernames are case-sensitive.

Re: I can't access to my account.

sheree — Wed, 25 May 2022 17:17:15 GMT

Thanks for your update. I have mailed regarding the same.

Re: I can't access to my account.

sheree — Fri, 03 Jun 2022 12:46:30 GMT

Thank you for your proactive response. Issue got resolved.

Re: I can't access to my account.

sheree — Fri, 03 Jun 2022 12:48:26 GMT

I got a reset link from the community. Actually the problem was with my username ,it did not identify a character within my username which was my email id.