topic Re: Don't receiving password reset email in Data Engineering

Don't receiving password reset email

Dusko — Tue, 15 Nov 2022 13:47:18 GMT

Hi, our admin created new user in https://accounts.cloud.databricks.com/ with my email dusan.vystrcil@datasentics.com

But I didn't received any confirmation email. When I try to sign in and click on "reset password", I still didn't received any email.

We already tried to delete my user and create it again but no progress. I double checked spam folder. What could we do with this? Thank you!

karthik_p — Tue, 15 Nov 2022 18:05:56 GMT

@Dušan Vystrcil have you checked in spam folder, if not try to reach databricks support team http://help.databricks.com/ and raise ticket please

Anonymous — Wed, 16 Nov 2022 09:50:14 GMT

Hi @karthik p

Thank you for reaching out, and we’re sorry to hear about this log-in issue!

We have this Community Edition login troubleshooting post on Community. Please take a look, and follow the troubleshooting steps.

If the steps do not resolve the log-in issue, then please email feedback@databricks.com for further assistance.