topic Re: Cannot sign in at databricks partner-academy portal in Data Engineering

Cannot sign in at databricks partner-academy portal

ckough — Thu, 03 Feb 2022 06:33:26 GMT

Hi there

I have used my company email to register an account for customer-academy.databricks.com a while back.

Now what I need to do is create an account with partner-academy.databricks.com using my company email too.

However when I register at partner-academy, it says my company email is already registered and asked me to get a password reset link I duly do so but the reset mail never reached me.

Are customer-academy and partner-academy accounts linked in any way?

How do I register for an account at partner-academy using my company email given I can't do it through normal sign-up?

Thanks,

Re: Cannot sign in at databricks partner-academy portal

Anonymous — Thu, 03 Feb 2022 17:00:41 GMT

Hello, @Chee Keong Ough - Welcome to the community. Would you please check the following thread to see if the information there helps? If it doesn't, there is contact information available in the thread.

Databricks Academy Migration Update

Let us know how it goes. 🙂

Re: Cannot sign in at databricks partner-academy portal

ckough — Fri, 04 Feb 2022 00:58:43 GMT

I do see these catalogs in my customer-academy account.

[PAID ILT] Databricks Academy - Instructor-Led Course Catalog
[FREE Self-Paced] Databricks Academy - Recorded ILTs and Certifications
[FREE Self-Paced] Databricks Academy - Role-Based Catalog
[FREE Self-Paced] Databricks Academy Catalog
Partner Sales Catalog
Partner Technical Training Catalog

So my question are:

Are customer-academy and partner-academy portal the same thing?
If not, how do i migrate from customer-academy to partner-academy or create a new account in partner-academy given the issues I've described in my initial post?

Thanks,

Re: Cannot sign in at databricks partner-academy portal

ckough — Mon, 07 Feb 2022 05:35:45 GMT

great! thanks...

Re: Cannot sign in at databricks partner-academy portal

Aman_415629 — Tue, 29 Mar 2022 03:06:52 GMT

Hi @Kaniz Fatma , I have the same issue. How do I change from customer to partner?

Re: Cannot sign in at databricks partner-academy portal

ckough — Tue, 29 Mar 2022 03:45:51 GMT

thanks...i am now able to log in at partner-academy with my office email ID. Many thanks!

Re: Cannot sign in at databricks partner-academy portal

Aman_415629 — Tue, 29 Mar 2022 10:48:02 GMT

@Kaniz Fatma The issue is resolved, thank you for your help.

Re: Cannot sign in at databricks partner-academy portal

ManavK — Sat, 02 Apr 2022 11:57:26 GMT

@Kaniz Fatma I also have the same problem, I wanna use the same details to log-in to partner academy portal. Can I change from Customer to Partner academy or link them ?

Re: Cannot sign in at databricks partner-academy portal

ManavK — Mon, 04 Apr 2022 05:59:43 GMT

Thankyou for your quick assistance. Where can I give you my customer academy portal details?

@Kaniz Fatma

Re: Cannot sign in at databricks partner-academy portal

ManavK — Mon, 04 Apr 2022 08:44:24 GMT

I really appreciate your help @Kaniz Fatma (Databricks) , my issue has been resolved.

Re: Cannot sign in at databricks partner-academy portal

Ani — Mon, 18 Apr 2022 07:07:58 GMT

Hello @Kaniz Fatma ,

Mam I am also facing similar issue. Can you please help me to change it "as a partner".

Re: Cannot sign in at databricks partner-academy portal

Ani — Mon, 18 Apr 2022 09:22:07 GMT

Thank you for help. Can you please tell the mail-id where I have to send my id.

Is it community@databricks.com or any other?

Re: Cannot sign in at databricks partner-academy portal

Ani — Tue, 19 Apr 2022 10:52:03 GMT

Thank you so much @Kaniz Fatma mam for the help. My issue is resolved.

Re: Cannot sign in at databricks partner-academy portal

paullima85 — Fri, 29 Jul 2022 17:09:42 GMT

Hi @Kaniz Fatma, I have the same issue and send a e-mail to community@databricks.com with my access data in Databricks Academy that need change. Can you please help me to change?

Re: Cannot sign in at databricks partner-academy portal

kevinsames — Fri, 05 Aug 2022 10:11:49 GMT

Hi @Kaniz Fatma ,

i also have the same problem. Could you help me aswell? <:

Re: Cannot sign in at databricks partner-academy portal

jvdonk — Wed, 24 Aug 2022 14:29:19 GMT

Hi @Kaniz Fatma I also have the same problem, I wanna use the same details to log-in to partner academy portal. Could this be changed for me too? I have dropped an e-mail at community@databricks.com

Thank you in advance

Re: Cannot sign in at databricks partner-academy portal

satishnamu — Fri, 26 Aug 2022 10:33:44 GMT

Hi @Kaniz Fatma (Databricks) , I have the same issue. How do I change from customer to partner?

Re: Cannot sign in at databricks partner-academy portal

satishnamu — Mon, 29 Aug 2022 04:19:59 GMT

Cannot sign in at databricks partner-academy portal

Hi there

I have used my company email to register an account for customer-academy.databricks.com a while back.

Now what I need to do is create an account with partner-academy.databricks.com using my company email too.

However when I register at partner-academy, it says my company email is already registered and asked me to get a password reset link I duly do so but the reset mail never reached me.

Are customer-academy and partner-academy accounts linked in any way?

How do I register for an account at partner-academy using my company email given I can't do it through normal sign-up?

Thanks,

satish

Re: Cannot sign in at databricks partner-academy portal

annyineo — Wed, 21 Sep 2022 02:30:13 GMT

Hi @Kaniz Fatma I am facing the same issue, have dropped an email at community@databricks.com, please help me as well. Many thanks!

Re: Cannot sign in at databricks partner-academy portal

Ganesh_1234 — Wed, 28 Sep 2022 05:55:18 GMT

Hi @Kaniz Fatma i have the same issue. how can i convert my customer-academy email to partner-academy