topic Re: The log in function and password reset function in the community edition do not work in Data Engineering

The log in function and password reset function in the community edition do not work

self-employed — Thu, 09 Dec 2021 12:33:58 GMT

I want to register a databrick account. I already set up my account. I also receive the email to set my password. However, I cannot use my password to log in the community account. I can use it to log in my standard account. I also click the reset the password button at the community login page. Although it says it will send an email to my register email address. I have waited for two days, and still did not receive the reset email.

Actually I have tried several emails with my personal email and company email. All are the same. I can log into my stand account but cannot log into the community account.

It does upset me. Is the community edition just an advertising strategy or already closed?

Re: The log in function and password reset function in the community edition do not work

Hubert-Dudek — Thu, 09 Dec 2021 12:53:01 GMT

@Kaniz Fatma can help,

@lawrance Zhang you can also open ticket on https://databricks.com/company/contact

I use community edition regularly so it is working but indeed recently there were some issues

Re: The log in function and password reset function in the community edition do not work

self-employed — Thu, 09 Dec 2021 14:04:05 GMT

Hi HubertDudek,

Thanks for your reply. At least, you confirm that the community version is still working.

I do open a ticket, and hope they can help me to solve the issue.

Re: The log in function and password reset function in the community edition do not work

Anonymous — Thu, 09 Dec 2021 21:40:20 GMT

Hello, @lawrance Zhang - I wanted you to know that this isn't the first time we've heard of this recently. 😒 Thank you for opening a ticket. We've also escalated this to the team. We'll get there.

Re: The log in function and password reset function in the community edition do not work

jose_gonzalez — Fri, 10 Dec 2021 23:07:10 GMT

Hi @Piper Wilson ,

Thanks for providing a follow-up on this issue.

Re: The log in function and password reset function in the community edition do not work

self-employed — Tue, 14 Dec 2021 12:55:19 GMT

Here is my try databricks page. Can you plz tell me where can I choose community edition option?

Re: The log in function and password reset function in the community edition do not work

Hubert-Dudek — Tue, 14 Dec 2021 12:56:23 GMT

you need to go through that get started for free and than is in second step

Re: The log in function and password reset function in the community edition do not work

self-employed — Wed, 15 Dec 2021 13:37:47 GMT

thanks. That finally solves the issue. I just registered for the normal one and thought the community version would share the same account.

I just registered for the community version now. Thank you for your support. @Kaniz Fatma

The link is a bit too small to be noticed.

Re: The log in function and password reset function in the community edition do not work

self-employed — Wed, 15 Dec 2021 13:39:18 GMT

@Hubert Dudek thank you for your help. The final answer is so simple but so easy to miss.

Re: The log in function and password reset function in the community edition do not work

DataShifu — Sun, 09 Feb 2025 13:48:19 GMT

Hi,

I registered for community edition few minutes ago.

I didn't receive any mail to set password. But when I went to settings to setup my profile, I saw CHANGE PASSWORD option and clicked on it.

It asked me to provide current password (which I do not have so far) and there were two other text boxes to enter new password and confirm new password.

Needless to say, I clicked on FORGOT PASSWORD and a pop-up appeared at top right of the screen mentioning that an email has been sent to my registered email ID with required instructions.

Obviously, I did not receive any email until now. I don't know what to do here onward.

Seems the password setting issue with community edition is still there.