topic Re: Password reset window freezes for DB community edition in Data Engineering

Password reset window freezes for DB community edition

LukeWarm — Mon, 27 Mar 2023 20:02:14 GMT

I've been trying to reset my DB community edition password. I receive the email ok and change the PW, slick submit but the window just hangs ( for ever ).

See attached screen grab

Re: Password reset window freezes for DB community edition

pvignesh92 — Tue, 28 Mar 2023 16:00:42 GMT

Hi @Jason Roche Did you try the same in different browser as well?

Re: Password reset window freezes for DB community edition

LukeWarm — Tue, 28 Mar 2023 19:58:16 GMT

yes I've tried in both Firefox and Safari and still the password window freezes instead of accepting my new password.

Re: Password reset window freezes for DB community edition

Anonymous — Thu, 30 Mar 2023 03:25:27 GMT

Hi @Jason Roche

Thank you for reaching out, and we’re sorry to hear about this log-in issue!

We have this Community Edition login troubleshooting post on Community. Please take a look, and follow the troubleshooting steps.

If the steps do not resolve the log-in issue, then please email feedback@databricks.com for further assistance.

Please write an email to help@databricks.com.

Re: Password reset window freezes for DB community edition

Anonymous — Sat, 01 Apr 2023 01:47:52 GMT

Hi @Jason Roche

Hope everything is going great.

Just wanted to check in if you were able to resolve your issue. If yes, would you be happy to mark an answer as best so that other members can find the solution more quickly? If not, please tell us so we can help you.

Cheers!

Re: Password reset window freezes for DB community edition

B4rt3k — Wed, 10 May 2023 14:59:25 GMT

Hi @Vidula Khanna I have the same issue, I have already sent email to feedback@databricks.com and I am waiting for the response. Is there anything more that I can do? Interestingly when I tried to reset my password on another account I was able to do that without problems, but when it came to my previous account my reset password window keeps spinning for eternity like in the case of @Jason Roche . This is really strange.