topic Re: Can't login with password, SSO Enabled OIDC, Secret Key Expired in Data Engineering

Can't login with password, SSO Enabled OIDC, Secret Key Expired

Myousief — Tue, 31 Dec 2024 12:21:28 GMT

I am currently unable to log in to Databricks Account Console

OpenID SSO is enabled for our workspace using Microsoft Entra ID, but the client secret has expired. As a result, SSO login is no longer functional. I attempted to log in using a password, but it displayed the message: “Password login disabled for your user.” Additionally, even the workspace owners are unable to log in using their passwords.

Could you please provide an urgent solution to resolve this issue?

Re: Can't login with password, SSO Enabled OIDC, Secret Key Expired

Walter_C — Tue, 31 Dec 2024 12:28:32 GMT

By any chance do you know if Emergency users has been set up on the Account console: https://docs.databricks.com/en/admin/account-settings-e2/single-sign-on/emergency-access.html

Re: Can't login with password, SSO Enabled OIDC, Secret Key Expired

Myousief — Tue, 31 Dec 2024 12:35:46 GMT

Hi @Walter_C , Thank you for your response, Unfortunately, i don't know Emergency Users created on our console .

Re: Can't login with password, SSO Enabled OIDC, Secret Key Expired

Walter_C — Tue, 31 Dec 2024 12:49:58 GMT

Do you have access to open a support ticket? As we could possibly disable SSO for your account temporarily.

As a quick test you could try https://github.com/cloudboxacademy/azure_databricks_course/blob/main/known-issues/unable-to-login-to-azure-databricks-account-console.md given you are using Entra as SSO option, but this might be only applicable to Azure Databricks.

Re: Can't login with password, SSO Enabled OIDC, Secret Key Expired

Myousief — Tue, 31 Dec 2024 13:11:59 GMT

Hi, it is not Azure Databricks, also i got this reply from help team,
"We request you to reach out to your account executive, via email at to confirm the information and assist you further with your request as your account “Latencydata” has not purchased any of the support contracts (business, enhanced, or production support) to move the case to the support queue"
i sent emails and reminders, but no response yet, so how to open a support ticket to temporarily disable SSo, and who is authorized to open a support ticket, i am workspace owner.
thank you.

Re: Can't login with password, SSO Enabled OIDC, Secret Key Expired

Walter_C — Tue, 31 Dec 2024 13:20:35 GMT

Ok seems that you dont have a support contract available, can you share with me the account id to see if I can help further on this?

Re: Can't login with password, SSO Enabled OIDC, Secret Key Expired

Myousief — Tue, 31 Dec 2024 22:45:44 GMT

Thanks @Walter_C this issue was resolved, our SSO was disabled by Databricks backend team, so i was able to login and i reconfigured SSO again

Re: Can't login with password, SSO Enabled OIDC, Secret Key Expired

Walter_C — Wed, 01 Jan 2025 18:37:23 GMT

Glad to hear you got unblocked.