topic Re: ISOLATION_STARTUP_FAILURE for Serverless in Data Engineering

ISOLATION_STARTUP_FAILURE for Serverless

PavloR — Wed, 29 Jan 2025 10:45:39 GMT

Hi, I'm getting an error in my job which is using Serverless cluster:
`[ISOLATION_STARTUP_FAILURE] Failed to start isolated execution environment. Please contact Databricks support. SQLSTATE: XXKSS`

It was working fine and then, this error appeared on 27 January. It seems like it impacts only jobs that use an autoloader.

Also, once I'm backing up to the "classic" cluster, I assume the same DBR version 15.4 as current Serverless is supposed to run - all working fine.

So, I suspect there are some ongoing issue with Serverless DBR, but I couldn't find any information about it online.

Has anyone faced the same issue? Any advice on how it can be resolved?

Re: ISOLATION_STARTUP_FAILURE for Serverless

Alberto_Umana — Wed, 29 Jan 2025 12:33:11 GMT

Hi @PavloR,

Is it still failing? and could you please let me know which cloud region is your workspace on?

Re: ISOLATION_STARTUP_FAILURE for Serverless

PavloR — Wed, 29 Jan 2025 14:08:28 GMT

Last time it failed for me at 2:20 CET, but now seems that it is working again.

It is the West Europe region of Azure Cloud.

Re: ISOLATION_STARTUP_FAILURE for Serverless

PavloR — Wed, 29 Jan 2025 14:44:23 GMT

As mentioned before there was one successful run... But the few following failed again with the same issue.

Re: ISOLATION_STARTUP_FAILURE for Serverless

byronsalty — Wed, 29 Jan 2025 15:33:34 GMT

We're seeing the same issue. Central US region.

This started yesterday (Tuesday 1/28 afternoon) and still happening right now (Wednesday 10:30am ET)

Re: ISOLATION_STARTUP_FAILURE for Serverless

Alberto_Umana — Wed, 29 Jan 2025 15:40:32 GMT

I just found an internal case opened for this, I will follow up with it. ES-1328834

Re: ISOLATION_STARTUP_FAILURE for Serverless

byronsalty — Wed, 29 Jan 2025 16:13:41 GMT

We're assuming this incident is related to this change:
https://learn.microsoft.com/en-us/azure/databricks/release-notes/product/2025/january

Re: ISOLATION_STARTUP_FAILURE for Serverless

dileeshm — Thu, 30 Jan 2025 17:42:34 GMT

Hi @Alberto_Umana, just checking in on the status of the internal case. Please let me know if there are any updates.

Re: ISOLATION_STARTUP_FAILURE for Serverless

Alberto_Umana — Sat, 01 Feb 2025 15:56:19 GMT

Hello Team,

I see that issue is resolved, please confirm.

Re: ISOLATION_STARTUP_FAILURE for Serverless

dileeshm — Sun, 02 Feb 2025 10:10:54 GMT

Yes, issue has been resolved. Thank you

Re: ISOLATION_STARTUP_FAILURE for Serverless

dileeshm — Sat, 29 Mar 2025 17:58:14 GMT

@Alberto_Umana Looks like the issue resurfaced again. We started seeing "[ISOLATION_STARTUP_FAILURE] Failed to start isolated execution environment. Please contact Databricks support. SQLSTATE: XXKSS`" error with serverless compute from last night.

Could you please check and let us know.