Community Edition? More Like Community Abandonment - Thanks for NOTHING, Databricks!

sachin_kanchan — Wed, 19 Feb 2025 06:38:06 GMT

To the Databricks Team (or whoever is pretending to care),

Let me get this straight. You offer a "Community Edition" to supposedly help people learn, right? Well, congratulations, you've created the most frustrating, useless signup process I've ever seen. It's a masterpiece of incompetence.

I'm trapped in your ridiculous login loop. It's like a hamster wheel of digital doom:

Verify email.
Click link.
Enter email (again!).
Get code.
Enter code.
and back to the start?

I've tried EVERYTHING a reasonable person would try:

Different browsers (Edge, Chrome, even incognito)
contacted your "support" email.
Used different email accounts (because maybe my email is the problem?)

Nothing. Works. Your. System. Is. Broken.

But the real kicker? The silence. The absolute, breathtaking lack of support. I followed @Walter_C's advice and emailed databricks-community@databricks.com. *crickets* The sound of no one caring.

Unable to log in into Community Edition - Databricks Community - 109403

Is this some kind of social experiment? Are you testing how long people will bang their heads against a wall before giving up? Because I've just reached my limit.

You're actively driving away potential users. You're making a mockery of the word "community." This isn't a Community Edition; it's a Community Rejection.

So, thanks, Databricks. Thanks for wasting my time. Thanks for the non-existent support. Thanks for making me question my sanity.

Maybe spend less time on fancy marketing and more time on, I don't know, making your product actually work? Just a thought.

sachin_kanchan

Re: Community Edition? More Like Community Abandonment - Thanks for NOTHING, Databricks!

Advika_ — Wed, 19 Feb 2025 10:13:37 GMT

Hello @sachin_kanchan!

I understand the frustration, and I appreciate you sharing your experience. The Community Edition is meant to provide a smooth experience, and this shouldn’t be happening.

We usually ask users to drop an email to help@databricks.com for an immediate solution.

But I will take this feedback seriously and follow up with our internal teams to improve the experience. Thanks again for bringing this to our attention!

Re: Community Edition? More Like Community Abandonment - Thanks for NOTHING, Databricks!

sachin_kanchan — Sat, 01 Mar 2025 03:30:03 GMT

ok !? and ?

more than a week passed, and I have heard nothing. no solution. and somehow i'm not surprised.

topic Re: Community Edition? More Like Community Abandonment - Thanks for NOTHING, Databricks! in Data Engineering

Community Edition? More Like Community Abandonment - Thanks for NOTHING, Databricks!

Re: Community Edition? More Like Community Abandonment - Thanks for NOTHING, Databricks!

Re: Community Edition? More Like Community Abandonment - Thanks for NOTHING, Databricks!