topic Re: AWS account databricks account / subscriptions disable before 14days trial over in Data Engineering

AWS account databricks account / subscriptions disable before 14days trial over

anand010210 — Thu, 10 Apr 2025 17:39:33 GMT

I had registered trial version for 14days thru AWS, its been deactivated now before 14 days over. when i am going thru manage subscription and it is asking to register product and redirecting me to create and link account which was already there and giving this error "Cannot create account since an active subscription exists for this AWS account"

when i logged databricks and i see my account subscription is disabled,

Please help, I would like to even continue

Thanks

Anand

Re: AWS account databricks account / subscriptions disable before 14days trial over

Advika — Tue, 22 Apr 2025 11:36:28 GMT

Hello @anand010210!

Were you able to resolve the issue?

It seems that your AWS account is still linked to an active Databricks subscription, even though it's been disabled. I recommend checking your AWS Marketplace subscription to see if Databricks is still listed as active. If it is, try unsubscribing and then reattempt the setup.
If the issue persists, reach out to both Databricks support or AWS support for further assistance.