topic Databricks Community Edition or Databricks Freen Account Verification Code Not Being Recieved in Data Engineering

Databricks Community Edition or Databricks Freen Account Verification Code Not Being Recieved

cpatte7372 — Thu, 17 Jul 2025 09:19:55 GMT

Dear Community,

My email provider won't allow verification emails from Databricks email address: 'noreply@databricks.com' because of the formatting of the email. Because the verification code is actually in the subject of the email my email providers antivirus systems remove the message and prevents the verification email from ever being sent to my inbox.

Is there a way of having emails from my Databricks Community Edition being sent to another inbox, e.g carlton@gmail.com other than the current email inbox of carlton@caplogic.co.uk?

Re: Databricks Community Edition or Databricks Freen Account Verification Code Not Being Recieved

Advika — Thu, 17 Jul 2025 09:50:45 GMT

Hello @cpatte7372!

As this is related to account access, please raise a ticket with the Databricks Support team.
Also, for privacy and security reasons, it's recommended not to share personal email addresses on the Community.

Re: Databricks Community Edition or Databricks Freen Account Verification Code Not Being Recieved

cpatte7372 — Thu, 17 Jul 2025 10:06:40 GMT

Hi Advika,

Thanks for getting in touch. I have reached out to the Databricks Support Team.

Regards

Carlton

Re: Databricks Community Edition or Databricks Freen Account Verification Code Not Being Recieved

cpatte7372 — Thu, 17 Jul 2025 13:15:31 GMT

Hi Advika,

I reached out Databricks Support and they recommended asking this community, see message, below

Hi,

Thank you for reaching out to Databricks Support!

Currently, the option to redirect the OTP to a different email address is not available. We recommend posting your question in detail on https://community.databricks.com/, where one of our community engineers can provide you some suggestions.

Regards,
Bhushan

Unique TicketId: [ [ ref:_00D61JGc4._500VpUOaVk:ref ] ]
Regards,
Databricks Support Team

As you can see, they have suggested coming back to this Community for recommendations.

The problem is the formatting of the email

Any thoughts?

Re: Databricks Community Edition or Databricks Freen Account Verification Code Not Being Recieved

Advika — Thu, 17 Jul 2025 13:44:15 GMT

@cpatte7372, since redirecting the verification email to a different address isn’t supported, please consider creating a new Free Edition account using an alternate email address.