topic Re: Blank Page after Logging In in Data Engineering

Blank Page after Logging In

lawrence009 — Wed, 08 Feb 2023 23:42:37 GMT

On Feb 8 Singapore time, our Singapore workspace displayed a blank page (no interface or content) after login. Meanwhile our workspace in Tokyo reason worked normally. This lasted whole day and none of our troubleshooting yielded any clues.

Then everything was back to normal the following day.

Has this happened to anyone?

*update* this happened only to users using iPad or iPhone to access the workspace.

*update* some of all-purpose computes has disappeared after the workspace resumes functioning; the disappearing computes incident has happens before.

Re: Blank Page after Logging In

Chaitanya_Raju — Thu, 09 Feb 2023 03:00:45 GMT

Hi @Lawrence Chen ,

That might be a temporary issue , if you still face the same issue , please follow the below steps to raise a ticket to databricks team , so that they can start looking into the issue.

For any issue with Academy learning/certifications/platform, you can raise a ticket in the below link, sharing it with you for your future reference as well.

https://help.databricks.com/s/contact-us?ReqType=training

Happy Learning!!

Re: Blank Page after Logging In

Ajay-Pandey — Thu, 09 Feb 2023 07:02:12 GMT

Hi @Lawrence Chen ,

Please create a support request for the same

Re: Blank Page after Logging In

Anonymous — Mon, 13 Feb 2023 07:16:27 GMT

Hi @Lawrence Chen

Hope all is well! Just wanted to check in if you were able to resolve your issue and would you be happy to share the solution or mark an answer as best? Else please let us know if you need more help.

We'd love to hear from you.

Thanks!

Re: Blank Page after Logging In

ciro — Sun, 25 May 2025 14:15:45 GMT

After logging in, I’m getting a white screen, and it won’t load. I’ve tried clearing my cache and switching browsers, but nothing seems to work. This feels like something that really needs to be looked into. Has anyone figured out a way to fix it?