topic Re: Exam suspended in Certifications

Exam suspended

Haneen_Heeba — Wed, 28 Aug 2024 17:18:22 GMT

Hello @Cert-Team @Cert-TeamOPS @Cert-Bricks Team,

I had a terrible experience during certification exam and I have also raised a ticket to the Databricks team but haven’t got any response to the mail till now. I appeared for the Databricks certified Associate Developer for Apache Spark - Python 3.0. This is an entirely unethical procedure meant to annoy the examinee and cause them to become distracted. I was doing well on the test until all of a sudden the system alerted me because I was looking onto the screen for the questions which were displayed on the left of the screen and options were below, looking up and down, or even just thinking about the answer.

A little while later, I received another alert, this time from a proctor asking me to re-show the desk and room. Despite my repeated inspections of the desk and room, which revealed nothing untoward, my test was nevertheless suspended. Please look into the suspension I recently received for my exam. Also, please reschedule my exam as soon as possible since it’s important for me to provide my certificate to my employer at the earliest.

Thanks and Regards,

Haneen Heeba

Haneen.Heeba@ibm.com

Re: Exam suspended

Cert-TeamOPS — Wed, 28 Aug 2024 17:51:21 GMT

Hello @Haneen_Heeba ,

Thank you for reaching out to Databricks Community support!

We know how frustrating it must be for you. Please file a ticket with our support team and allow the support team 24-48 hours for a resolution. You must also review this documentation:

Behavioral considerations
Room requirements

Thanks & Regards,
@Cert_TeamOPS

Re: Exam suspended

Haneen_Heeba — Thu, 29 Aug 2024 00:20:05 GMT

Hi @Cert-TeamOPS @Cert-Team

I have already raised a ticket on 28th August as mentioned earlier but I haven’t got any response, so please look into it as it’s been 12+ hours and there’s no response from their end. As this exam is really vital for me, please assist me in rescheduling my exam as soon as possible.

Thank you

Haneen Heeba

Re: Exam suspended

Cert-TeamOPS — Thu, 29 Aug 2024 08:27:30 GMT

Hello @Haneen_Heeba,

Kindly provide the ticket Id. And allow our support team 24-48 hours for a resolution.

Thanks & Regards,
@Cert_TeamOPS

Re: Exam suspended

Haneen_Heeba — Thu, 29 Aug 2024 08:31:56 GMT

Hi @Cert-TeamOPS

Please find my ticket ID - #00526309.

Kindly assist in rescheduling my exam as soon as possible since it is of high importance to me at my workplace.

Thanks and Regards

Haneen Heeba