topic Re: Exam suspended in Certifications

Exam suspended

cmooken — Fri, 15 Nov 2024 08:39:12 GMT

HI Team,

My Exam : Databricks Certified Associate Developer for Apache Spark 3.0 - Python was suspended due to eye movement.
I even showed them my room the walls etc, even after that.
I have raised ticket on help center Case ##02917221.
And i had a chat with support who also told me to raise a support a ticket on another system which i have done for which the request id is #00567086.
Request to kindly help me re schedule the same.
Your help is really appreciated.

Thanks,
Cyrus

Re: Exam suspended

Cert-TeamOPS — Fri, 15 Nov 2024 09:20:21 GMT

Hello @cmooken ,

We are sorry to hear that your exam was suspended.. Thank you for filing a ticket with our support team. Please allow the support team 24-48 hours for a resolution. In the meantime, you can review the following documentation:

Behavioral considerations
Room requirements

Thanks & Regards
@Cert_TeamOPS

Re: Exam suspended

cmooken — Sun, 17 Nov 2024 14:03:01 GMT

Hi @Cert-TeamOPS ,

I had raised ticket #00567086 on 15th Nov 2024. For which I had received an email from training-support@databricks.com where in they mentioned that my answers and exam time has been saved and would like to know the dates to which I would like to reschedule and continue the exam on the same trail mail.
I had shared the details re scheduled exam dates on the same trail mail on 15th Nov 2024 itself.
Post this I have not received any further communication from the team and there is no way to track this support ticket, request to kindly help me with the rescheduling.

Thanks,
Cyrus

Re: Exam suspended

cmooken — Wed, 27 Nov 2024 15:09:48 GMT

Thanks for the support I was able to re-schedule and complete my exam and get my certification.

Re: Exam suspended

Sma290 — Sun, 01 Dec 2024 21:56:03 GMT

Dear Team,
I hope this message finds you well.
I recently attempted the Databricks Certified Data Engineer Associate exam on 30th November 2024, but unfortunately, the exam was suspended. I would like to explain the challenges I faced and kindly request your assistance in resolving this matter.
Initially, my exam had to be rescheduled three times due to issues with my in-built microphone, which produced excessive static noise. Although this issue was eventually resolved, I faced further difficulties during the exam caused by Cyclone Fengal (as reported here: The Hindu - Cyclone Fengal). The cyclone resulted in frequent internet disruptions and power outages at my location in Chennai, Tamil Nadu.
Despite these setbacks, I persisted and began answering questions. However, after reaching the 20th question, my exam was suspended again. The proctor requested that I show my room, which is small but was thoroughly cleaned prior to the exam. On my desk were only my government-issued ID and my office laptop (which I was not using). As per the exam preparation guidelines (Kryterion Pre-Check), I kept the laptop on the desk in case it was needed for ID verification.
At no point during the exam did I engage in any activity that could be considered suspicious. I maintained focus on the screen throughout, as can be verified via the video recording. However, I was not informed of which specific exam requirement I had allegedly violated.
This certification is extremely important for my career, and I have invested significant time, effort, and money in preparing for this exam. Unfortunately, these unforeseen technical and environmental challenges caused immense stress and affected my performance.
I kindly request your assistance in resolving this issue. If possible, I would like my answers to be reviewed and considered, or I would deeply appreciate the opportunity to retake the exam at the earliest convenience. I am also open to taking the exam at a test center to avoid further technical disruptions.
I sincerely apologize if I inadvertently violated any exam rules. This situation has placed me under considerable professional pressure, as my results directly impact my job security. I am committed to adhering to all requirements and completing the exam successfully.
Thank you for your understanding and support. I look forward to hearing from you at your earliest convenience.

Username: Sanjeevi M

Email: sanjeevi.m@infosys.com

Best regards,
M. Sanjeevi

Re: Exam suspended

Cert-TeamOPS — Mon, 02 Dec 2024 06:55:43 GMT

Hello @Sma290 ,

We are sorry to hear that your exam was suspended. Please file a ticket with our support team and allow the support team 24-48 hours for a resolution. You must also review this documentation:

Behavioral considerations
Room requirements
Thanks & Regards,
@Cert_TeamOPS

Re: Exam suspended

Sma290 — Tue, 03 Dec 2024 01:27:58 GMT

Hi Team,

This is my ticket my number for your reference

#0057475

ref:!00D610JGc4.500Vp0FYf3o:ref

Re: Exam suspended

Cert-TeamOPS — Tue, 03 Dec 2024 06:06:36 GMT

Hello @Sma290 ,

We are sorry to hear that your exam was suspended.. Thank you for filing a ticket with our support team. Please allow the support team 24-48 hours for a resolution. In the meantime, you can review the following documentation:

topic Re: Exam suspended in Certifications

Exam suspended

Re: Exam suspended

Hello @cmooken ,

We are sorry to hear that your exam was suspended.. Thank you for filing a ticket with our support team. Please allow the support team 24-48 hours for a resolution. In the meantime, you can review the following documentation:

Behavioral considerationsRoom requirements

Re: Exam suspended

Re: Exam suspended

Re: Exam suspended

Re: Exam suspended

Hello @Sma290 ,

We are sorry to hear that your exam was suspended. Please file a ticket with our support team and allow the support team 24-48 hours for a resolution. You must also review this documentation:

Behavioral considerationsRoom requirementsThanks & Regards,@Cert_TeamOPS

Re: Exam suspended

Re: Exam suspended

Hello @Sma290 ,

We are sorry to hear that your exam was suspended.. Thank you for filing a ticket with our support team. Please allow the support team 24-48 hours for a resolution. In the meantime, you can review the following documentation:

Behavioral considerationsRoom requirements

Thanks & Regards@Cert_TeamOPS

Re: Exam suspended

Behavioral considerations
Room requirements

Behavioral considerations
Room requirements
Thanks & Regards,
@Cert_TeamOPS

Behavioral considerations
Room requirements

Thanks & Regards
@Cert_TeamOPS