topic Re: Unable to schedule Databricks certification in Certifications

Unable to schedule Databricks certification

SandeepSS — Tue, 25 Jul 2023 20:52:53 GMT

I have tried 3 times to schedule a Databricks associate developer certification, but after successfully submitting payment section, later on in 'receipts' it says status as 'cancelled'. I checked no payment was charged on card too.

But i am unable to schedule the certification. Attaching screenshot.
I had also raised ticket on https://help.databricks.com/s/contact-us?ReqType=training
but I did not get email from databricks regarding this ticket.

Re: Unable to schedule Databricks certification

Cert-Team — Tue, 25 Jul 2023 21:23:02 GMT

Hello, sometimes if the payment doesn't finalize the exam will get cancelled. If you can let me know the email associated with your account I can look into this for you.

Re: Unable to schedule Databricks certification

Anonymous — Wed, 26 Jul 2023 05:49:56 GMT

Hi @SandeepSS

Sorry for the inconvenience!

I've forwarded your concern to the training team, and they will work on resolving it promptly.

Thanks and Regards

Re: Unable to schedule Databricks certification

SandeepSS — Thu, 27 Jul 2023 16:35:13 GMT

Thank you for reaching out.
My emailid : Sandeepsaw0888@gmail.com

Re: Unable to schedule Databricks certification

SandeepSS — Mon, 31 Jul 2023 15:46:14 GMT

Any update pls?

Re: Unable to schedule Databricks certification

Cert-Team — Mon, 31 Jul 2023 15:58:01 GMT

The exam is getting cancelled because the payment isn't finalizing. If you used the same credit card, you should contact your credit card company to see why the charge is getting declined. Alternatively, you could try a different credit card.