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    <title>topic Urgent: Databricks Data Engineer Associate Exam Suspended – Request for Retake in Certifications</title>
    <link>https://community.databricks.com/t5/certifications/urgent-databricks-data-engineer-associate-exam-suspended-request/m-p/109492#M2238</link>
    <description>&lt;P&gt;Dear Support Team,&lt;/P&gt;&lt;P&gt;My name is Sameer, and my&amp;nbsp;Databricks Data Engineer Associate certification exam&amp;nbsp;was suspended.&lt;/P&gt;&lt;P&gt;&lt;STRONG&gt;Ticket number: &lt;/STRONG&gt;#00614964&lt;BR /&gt;&lt;STRONG&gt;Reference:&amp;nbsp;&lt;/STRONG&gt;!00D610JGc4.!500Vp0JDse5:ref&lt;BR /&gt;&lt;STRONG&gt;Proctored Assessment:&amp;nbsp;&lt;/STRONG&gt;Databricks Certified Data Engineer Associate&lt;BR /&gt;&lt;STRONG&gt;Scheduled Date &amp;amp; Time:&amp;nbsp;&lt;/STRONG&gt;08 February 2025, 08:15 AM (America/New_York)&lt;/P&gt;&lt;P&gt;During the exam, I received a&amp;nbsp;"See in the Camera"&amp;nbsp;warning once, though I was continuously looking at the screen. Shortly after, I received a prompt stating that my exam was paused and that a supervisor would connect. The supervisor checked everything and then suspended my exam.&lt;/P&gt;&lt;P&gt;I am unsure of the reason for this suspension. Could it be because I had my&amp;nbsp;&lt;STRONG&gt;passport&lt;/STRONG&gt;&amp;nbsp;or&amp;nbsp;&lt;STRONG&gt;wireless&lt;/STRONG&gt; &lt;STRONG&gt;mouse&lt;/STRONG&gt;&amp;nbsp;with me? I kept my passport for biometric verification, but no verification took place as I had already completed it. Alternatively, could it be because I was required to remove my glasses during biometric verification but wore them during the exam?&lt;/P&gt;&lt;P&gt;This situation feels unfair, as I followed the rules and was fully focused on my exam. I have invested significant time and money in preparing for this certification, and I strongly request you to&lt;SPAN&gt;&amp;nbsp;&lt;/SPAN&gt;&lt;STRONG&gt;review my case and allow me to retake the test&lt;/STRONG&gt;&lt;SPAN&gt;&amp;nbsp;&lt;/SPAN&gt;as soon as possible.&lt;/P&gt;&lt;P&gt;Here is my&lt;SPAN&gt;&amp;nbsp;&lt;/SPAN&gt;&lt;STRONG&gt;ticket number: #00614964&lt;/STRONG&gt;. Please resolve this issue urgently.&lt;/P&gt;&lt;P&gt;Thank you for your prompt attention.&lt;/P&gt;&lt;P&gt;Best regards,&lt;BR /&gt;Sameer&lt;/P&gt;&lt;P&gt;&lt;a href="https://community.databricks.com/t5/user/viewprofilepage/user-id/51097"&gt;@Cert-Team&lt;/a&gt;&amp;nbsp;&lt;a href="https://community.databricks.com/t5/user/viewprofilepage/user-id/103674"&gt;@Cert-TeamOPS&lt;/a&gt;&amp;nbsp;&lt;/P&gt;</description>
    <pubDate>Sat, 08 Feb 2025 16:04:19 GMT</pubDate>
    <dc:creator>sam1996</dc:creator>
    <dc:date>2025-02-08T16:04:19Z</dc:date>
    <item>
      <title>Urgent: Databricks Data Engineer Associate Exam Suspended – Request for Retake</title>
      <link>https://community.databricks.com/t5/certifications/urgent-databricks-data-engineer-associate-exam-suspended-request/m-p/109492#M2238</link>
      <description>&lt;P&gt;Dear Support Team,&lt;/P&gt;&lt;P&gt;My name is Sameer, and my&amp;nbsp;Databricks Data Engineer Associate certification exam&amp;nbsp;was suspended.&lt;/P&gt;&lt;P&gt;&lt;STRONG&gt;Ticket number: &lt;/STRONG&gt;#00614964&lt;BR /&gt;&lt;STRONG&gt;Reference:&amp;nbsp;&lt;/STRONG&gt;!00D610JGc4.!500Vp0JDse5:ref&lt;BR /&gt;&lt;STRONG&gt;Proctored Assessment:&amp;nbsp;&lt;/STRONG&gt;Databricks Certified Data Engineer Associate&lt;BR /&gt;&lt;STRONG&gt;Scheduled Date &amp;amp; Time:&amp;nbsp;&lt;/STRONG&gt;08 February 2025, 08:15 AM (America/New_York)&lt;/P&gt;&lt;P&gt;During the exam, I received a&amp;nbsp;"See in the Camera"&amp;nbsp;warning once, though I was continuously looking at the screen. Shortly after, I received a prompt stating that my exam was paused and that a supervisor would connect. The supervisor checked everything and then suspended my exam.&lt;/P&gt;&lt;P&gt;I am unsure of the reason for this suspension. Could it be because I had my&amp;nbsp;&lt;STRONG&gt;passport&lt;/STRONG&gt;&amp;nbsp;or&amp;nbsp;&lt;STRONG&gt;wireless&lt;/STRONG&gt; &lt;STRONG&gt;mouse&lt;/STRONG&gt;&amp;nbsp;with me? I kept my passport for biometric verification, but no verification took place as I had already completed it. Alternatively, could it be because I was required to remove my glasses during biometric verification but wore them during the exam?&lt;/P&gt;&lt;P&gt;This situation feels unfair, as I followed the rules and was fully focused on my exam. I have invested significant time and money in preparing for this certification, and I strongly request you to&lt;SPAN&gt;&amp;nbsp;&lt;/SPAN&gt;&lt;STRONG&gt;review my case and allow me to retake the test&lt;/STRONG&gt;&lt;SPAN&gt;&amp;nbsp;&lt;/SPAN&gt;as soon as possible.&lt;/P&gt;&lt;P&gt;Here is my&lt;SPAN&gt;&amp;nbsp;&lt;/SPAN&gt;&lt;STRONG&gt;ticket number: #00614964&lt;/STRONG&gt;. Please resolve this issue urgently.&lt;/P&gt;&lt;P&gt;Thank you for your prompt attention.&lt;/P&gt;&lt;P&gt;Best regards,&lt;BR /&gt;Sameer&lt;/P&gt;&lt;P&gt;&lt;a href="https://community.databricks.com/t5/user/viewprofilepage/user-id/51097"&gt;@Cert-Team&lt;/a&gt;&amp;nbsp;&lt;a href="https://community.databricks.com/t5/user/viewprofilepage/user-id/103674"&gt;@Cert-TeamOPS&lt;/a&gt;&amp;nbsp;&lt;/P&gt;</description>
      <pubDate>Sat, 08 Feb 2025 16:04:19 GMT</pubDate>
      <guid>https://community.databricks.com/t5/certifications/urgent-databricks-data-engineer-associate-exam-suspended-request/m-p/109492#M2238</guid>
      <dc:creator>sam1996</dc:creator>
      <dc:date>2025-02-08T16:04:19Z</dc:date>
    </item>
    <item>
      <title>Re: Urgent: Databricks Data Engineer Associate Exam Suspended – Request for Retake</title>
      <link>https://community.databricks.com/t5/certifications/urgent-databricks-data-engineer-associate-exam-suspended-request/m-p/109582#M2248</link>
      <description>&lt;H5&gt;&lt;SPAN&gt;Hello &lt;a href="https://community.databricks.com/t5/user/viewprofilepage/user-id/148380"&gt;@sam1996&lt;/a&gt;&amp;nbsp;,&lt;BR /&gt;&lt;/SPAN&gt;&lt;SPAN&gt;&lt;BR /&gt;&lt;/SPAN&gt;&lt;SPAN&gt;We are sorry to hear that your exam was suspended. Thank you fo&lt;/SPAN&gt;&lt;SPAN&gt;r &lt;/SPAN&gt;&lt;A href="https://help.databricks.com/s/contact-us?ReqType=training" target="_blank"&gt;&lt;SPAN&gt;filing a ticket with our support team&lt;/SPAN&gt;&lt;/A&gt;&lt;SPAN&gt;. &lt;/SPAN&gt;&lt;SPAN&gt;Please allow the support team 24-48 hours for a resolution. In the meantime, you can review the following documentation:&lt;/SPAN&gt;&lt;/H5&gt;
&lt;H5&gt;&lt;A href="https://kryterion.my.site.com/support/s/article/Online-Proctored-Exams-and-Behaviors-to-Consider?language=en_US" target="_blank"&gt;&lt;SPAN&gt;Behavioral considerations&lt;/SPAN&gt;&lt;SPAN&gt;&lt;BR /&gt;&lt;/SPAN&gt;&lt;/A&gt;&lt;A href="https://kryterion.my.site.com/support/s/article/How-to-Prepare-for-an-Online-Exam-Pre-check?language=en_US" target="_blank"&gt;&lt;SPAN&gt;Room requirements&lt;/SPAN&gt;&lt;/A&gt;&lt;/H5&gt;
&lt;P&gt;&lt;SPAN&gt;Thanks &amp;amp; Regards&lt;/SPAN&gt;&lt;SPAN&gt;&lt;BR /&gt;&lt;/SPAN&gt;&lt;SPAN&gt;@Cert_TeamOPS&lt;/SPAN&gt;&lt;SPAN&gt;&lt;BR /&gt;&lt;/SPAN&gt;&lt;/P&gt;</description>
      <pubDate>Mon, 10 Feb 2025 09:41:51 GMT</pubDate>
      <guid>https://community.databricks.com/t5/certifications/urgent-databricks-data-engineer-associate-exam-suspended-request/m-p/109582#M2248</guid>
      <dc:creator>Cert-TeamOPS</dc:creator>
      <dc:date>2025-02-10T09:41:51Z</dc:date>
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