topic Re: Wrong selection of exam-Change of Certification Exam From Databricks Generative AI to Data Engi in Certifications

Wrong selection of exam-Change of Certification Exam From Databricks Generative AI to Data Engineer

sohailanwarr — Fri, 21 Feb 2025 04:54:21 GMT

Hi Databricks Team,

I have registered for the certification exam on 20th February at 10.30 IST
Unfortunately, I realized lately that I opted out Generative AI examination instead of the Data Engineer Associate Exam as web assessor site took a long time to load( I waited for about 1 and a half hours) While registering for the exam and after trying multiple times mistake I have selected Generative AI exam.

So in the hurry to pay, I didn’t check
Could you please help me reschedule my examination with the Databricks associate certification I have used a 100 USD coupon for a course completion offer.

Please look into this matter and help me out in rescheduling my exam with the DATABRICKS DATA ENGINEER ASSOCIATE certification
@Cert-TeamOPS ,
Looking forward to positive support from you.

Here is my ticket details.
Ticket Number: #00621072
Subject: Change of Certification Exam From Databricks Generative AI to Data Engineer Associate
Status: New
Requester: Sohail Anwar Shaik
Priority: Normal
Ticket URL: https://help.databricks.com/s/case/500Vp00000Jt4OE
Unique TicketId: [ ref:!00D610JGc4.!500Vp0Jt4OE:ref ]
@Cert-TeamOPS

Re: Wrong selection of exam-Change of Certification Exam From Databricks Generative AI to Data Engi

Cert-TeamOPS — Fri, 21 Feb 2025 15:02:30 GMT

Hello @sohailanwarr ,

Please log in to your Webassessor account to cancel your exam. For online proctored exams, you must cancel your exam more than 24 hours before your scheduled exam time. For testing center exams, you must cancel your exam more than 72 hours before your scheduled exam time. This will insure your payment is refunded (credit card and or voucher)

If you are unable to cancel your own exam, please file a ticket with our support team

Thanks & Regards
@Cert_TeamOPS

Re: Wrong selection of exam-Change of Certification Exam From Databricks Generative AI to Data Engi

sohailanwarr — Sat, 22 Feb 2025 08:29:05 GMT

Ticket Number: #00621072
Subject: Change of Certification Exam From Databricks Generative AI to Data Engineer Associate
Status: New
Requester: Sohail Anwar Shaik
Priority: Normal
Ticket URL: https://help.databricks.com/s/case/500Vp00000Jt4OE
Unique TicketId: [ ref:!00D610JGc4.!500Vp0Jt4OE:ref ]

I have already raised the ticket please look into this

@Cert-TeamOPS

Re: Wrong selection of exam-Change of Certification Exam From Databricks Generative AI to Data Engi

bhaweshgupta — Fri, 04 Jul 2025 09:57:52 GMT

I had a similar issue already raised a ticket
Unique TicketId: [ref:!00D610JGc4.!500Vp0TSBCo:ref]
was this issue resolved for you @sohailanwarr ? and how much time it will take