topic Certification not received after passing in Certifications

Certification not received after passing

skim8201 — Tue, 29 Jul 2025 16:27:02 GMT

Hi there, i passed the data engineer associate exam on Thursday July 24th and also raised a support ticket, but have not heard back regarding receiving my certification. Can someone please assist?

Re: Certification not received after passing

skim8201 — Tue, 29 Jul 2025 16:28:03 GMT

@Cert_Team can you please help?

Re: Certification not received after passing

ankita_1108 — Tue, 29 Jul 2025 16:33:32 GMT

Same happened with me

Re: Certification not received after passing

cert-ops — Wed, 30 Jul 2025 13:55:18 GMT

Hello @skim8201 & @ankita_1108 ,

It can take up to 48 hours for badges/ certificates to be issued. Also please check your spam just in case it went there. If you do not receive your badge in 48 hours, please file a ticket with our support team. Please also provide them with your email address so that they can look up your account (it is not advised that you post your email address here in community). Please note that we cannot provide support via community.

Thanks & Regards
@cert-ops