topic Generative AI in Certifications

Generative AI

SS12 — Wed, 28 Jan 2026 16:04:44 GMT

I cleared the Generative AI fundamentals course, still waiting to receive my badge. Could you help?

Re: Generative AI

Louis_Frolio — Wed, 28 Jan 2026 16:06:39 GMT

Hey @SS12 , how long has it been since you cleared the exam? What was the date?

Re: Generative AI

SS12 — Wed, 28 Jan 2026 16:15:18 GMT

Hi , it was on Monday, 26th Jan

Re: Generative AI

Louis_Frolio — Wed, 28 Jan 2026 16:25:51 GMT

It can take up to about a week for Databricks to issue the final approval. The approval you received so far is from Kryterion, which isn’t the final, binding step. Kryterion will pass your exam results to Databricks, and Databricks will complete the review and issue the official approval.

Hope this helps.

Cheers, Louis

P.S. Your final approval will come through Accredible — that’s where you’ll access your certification and digital badge.

Re: Generative AI

SS12 — Fri, 30 Jan 2026 11:53:43 GMT

Thanks @Louis_Frolio . Will keep my peeled for the same. Would you know the email id I would receive the certification and digital badge? Also will that be on my Customer Academy Home Page - Databricks Learning?

Please let me know.

Re: Generative AI

cert-ops — Fri, 30 Jan 2026 12:03:06 GMT

Hello @SS12 ,

It can take up to 48 hours for badges/ certificates to be issued. Also please check your spam just in case it went there. If you do not receive your badge in 48 hours, please file a ticket with our support team. Please also provide them with your email address so that they can look up your account (it is not advised that you post your email address here in community). Please note that we cannot provide support via community.

Thanks & Regards,
@cert-ops