topic Re: Didn't receive my credential yet in Certifications

Didn't receive my credential yet

venkyrmk — Wed, 18 Feb 2026 00:43:13 GMT

Hi,

I have recently attended and completed my Data Engineer Associate exam and it's been more than 48 hours, but didn't receive my credentials yet, how to reach out to the respective support team and resolve it?

Re: Didn't receive my credential yet

cert-ops — Wed, 18 Feb 2026 09:00:16 GMT

Hello @venkyrmk,

It can take up to 48 hours for badges/ certificates to be issued. Also please check your spam just in case it went there. If you do not receive your badge in 48 hours, please file a ticket with our support team. Please also provide them with your email address so that they can look up your account (it is not advised that you post your email address here in community)

Thanks & Regards,
@cert-ops

Re: Didn't receive my credential yet

venkyrmk — Wed, 18 Feb 2026 14:55:19 GMT

Thank you, I am able to see my badge in Accredible.