Exam suspended Request for Urgent Assistance – Suspended Databricks Certified Generative AI Engineer

Satyajeet329 — Mon, 02 Mar 2026 04:16:57 GMT

Hi Team,

My Databricks Certified Generative AI Engineer Associate exam was suspended on 27th February.

My email id - satyajeet.behera@infosys.com

When I launched the exam, my screen suddenly turned white in the LockDown Browser. After clicking the close button, a pop‑up appeared stating that I needed to submit the exam, but there was no submit button available. I then restarted my laptop by shutting it down using the power button. After restarting and launching the exam again, the LockDown Browser worked properly.

However, after attempting the exam for a few minutes, no warning pop‑up appeared, and the LockDown Browser suddenly closed on its own. When I tried to relaunch the exam, the launch button was no longer visible.

This certification is very important for my project, and I urgently request your help in resolving this issue as soon as possible.

I was nearly at the end of the exam, and everything was going well. Please let me know if you can resume my exam or reschedule it.

I have already raised a request here:
https://help.databricks.com/s/contact-us?ReqType=training
Request ID – #00860798

Please resolve this issue at the earliest, as it is extremely important to me.

Thanks and regards,
Satyajeet Behera

Re: Exam suspended Request for Urgent Assistance – Suspended Databricks Certified Generative AI Engi

cert-ops — Mon, 02 Mar 2026 11:10:34 GMT

Hello @Satyajeet329,

Thank you for filing a ticket with our support team, Support team will respond shortly. Please note that we cannot provide support or handle exam suspensions via community (it is not advised that you post your email address here in community).

Thanks & Regards,
@cert-ops

topic Re: Exam suspended Request for Urgent Assistance – Suspended Databricks Certified Generative AI Engi in Certifications

Exam suspended Request for Urgent Assistance – Suspended Databricks Certified Generative AI Engineer

Re: Exam suspended Request for Urgent Assistance – Suspended Databricks Certified Generative AI Engi