Faced problems while taking Databricks Data Engineer Associate exam

SahilRohane02 — Thu, 12 Mar 2026 05:28:55 GMT

Hi Databricks Support Team,

I am following up on my support request Ticket #00863434 regarding the issues I faced while taking the Databricks Data Engineer Associate exam on March 03, 2026 at 4:00 PM.

It has been more than five days since the ticket was created, and I have not yet received any update. I would like to reiterate that the failure was entirely due to technical issues on the exam platform, not from my side.

To summarize the issues again for clarity:

I faced difficulty launching the exam, which started nearly 20 minutes late
During the exam, the questions repeatedly flickered
The screen eventually turned completely white and became unresponsive
Due to this platform behavior, I was unable to properly view or select answers

Despite these issues, I later received an automated email stating that I failed the exam,it is due to the “exam environment,” which is incorrect. The problems were caused by technical glitches in the exam delivery system, and I fully complied with all exam requirements.

Given the circumstances, I kindly request that this issue be reviewed and that I be allowed to reschedule the exam or receive a retake, as the outcome does not reflect my actual performance or preparation.

I would appreciate an update on the status of this ticket at the earliest.

Thank you for your time and support.

Please help me reschedule my exam.
@Cert-Team

@Cert-TeamOPS

Re: Faced problems while taking Databricks Data Engineer Associate exam

cert-ops — Fri, 13 Mar 2026 10:48:09 GMT

Hello @SahilRohane02 ,

We have already replied to you in this thread. We hope that our support team has reached out and provided the necessary assistance.

Thanks & Regards,
@cert-ops

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Faced problems while taking Databricks Data Engineer Associate exam

Re: Faced problems while taking Databricks Data Engineer Associate exam