topic Re: Transfer Certification - Previous Work Email to New Work Email in Certifications

Transfer Certification - Previous Work Email to New Work Email

Saketh30 — Mon, 11 May 2026 17:44:03 GMT

Hi Databricks Team,

I've been trying to transfer my certifications from my previous employer email Id to my current employer email Id. I've opened a ticket with the partner databricks certification team and haven't heard back from them for a while. Here is my request number 00910545. Kindly help me out here since it's been a while since I opened the ticket and haven't heard back.

Thanks,

Saketh

Re: Transfer Certification - Previous Work Email to New Work Email

KrisJohannesen — Tue, 12 May 2026 06:54:16 GMT

Take a look at this thread - it provides all the details you need including the escalation path

https://community.databricks.com/t5/certifications/transfer-my-existing-profile-with-certifications-to-a-different/td-p/147890

Re: Transfer Certification - Previous Work Email to New Work Email

Saketh30 — Wed, 13 May 2026 18:59:20 GMT

Followed the exact steps, still waiting for someone on the certificate team to reply to my ticket. Any other way I can escalate this?

Re: Transfer Certification - Previous Work Email to New Work Email

pradeep_singh — Thu, 14 May 2026 13:20:00 GMT

They are slow in responding but you would mostly have someone respond . I got a reply after a week.

Re: Transfer Certification - Previous Work Email to New Work Email

pradeep_singh — Thu, 14 May 2026 17:26:22 GMT

What i did .

Added my company email id to accredible site and made that as my primary email id .

if that doesn't resolve the issue send email to certificates@accredible.com and support@accredible.com . it should solve the problem