topic Re: Databricks Champion Program Prerequisite Visibility Issue in Certifications

Databricks Champion Program Prerequisite Visibility Issue

ajaymittal — Fri, 18 Sep 2026 05:12:35 GMT

Hi Databricks Team,

I have successfully completed all the prerequisites required for the Databricks Champion Program. However, despite following up with the designated SPOC since 31-Aug-2026, my panel review has still not been scheduled. The reason provided is that the SPOC is unable to view all of my completed prerequisites in their tracking system.

To resolve this issue, I have already raised the following support tickets:

01001701 – Marked as resolved, but the issue still persists.
01012717 – Raised on 10-Sep-2026, and it remains unattended with no update.

I can clearly see all of my credentials when I log in using my company email at: https://v2.accounts.accredible.com/retrieve-credentials

Despite this, the SPOC is still unable to view my complete credentials, preventing progress on my Champion Program review.

What is particularly frustrating is that I continue to receive standard, generic responses without any actual resolution or ownership of the issue. It has now been more than two weeks since I first reported the problem, and my latest support ticket has remained unattended for several days.

I would appreciate answers to the following:

- Who is the appropriate person or team to escalate this issue to?
- Why is there such a significant delay in addressing a ticket that is blocking program progression?
- What specific actions are being taken to resolve the credential visibility mismatch between Accredible and the SPOC tracking system?

This is my final attempt to get this issue resolved through the normal support channels. The lack of responsiveness and the prolonged delay in resolving a relatively straightforward issue are extremely disappointing and do not reflect the level of support I would expect from Databricks.

I request immediate attention and a concrete resolution plan for this issue.

#Databricks-Champions #Training #Certification

Re: Databricks Champion Program Prerequisite Visibility Issue

ajaymittal — Fri, 18 Sep 2026 06:44:43 GMT

I raised the request to delete duplicate account. Who can help me to expedite and resolve this issue.

Re: Databricks Champion Program Prerequisite Visibility Issue

ajaymittal — Mon, 21 Sep 2026 06:35:23 GMT

I can see all my credentials in https://v2.accounts.accredible.com/retrieve-credentials with my primary and secondary office email id. This should be visible to SPOC in his tracker but he is unable to see in his tracker. Am I missing anything?????

Re: Databricks Champion Program Prerequisite Visibility Issue

ajaymittal — Mon, 21 Sep 2026 09:58:41 GMT

@cert-ops @Cert-Team @Cert-Bricks @Cert-TeamOPS - pls help

Re: Databricks Champion Program Prerequisite Visibility Issue

Cert-Team — Mon, 21 Sep 2026 14:20:32 GMT

@ajaymittal is this for Databricks Partner Champions?

Re: Databricks Champion Program Prerequisite Visibility Issue

ajaymittal — Mon, 21 Sep 2026 15:00:16 GMT

@Cert-Team - yes, this is for Databricks Partner Champions

Re: Databricks Champion Program Prerequisite Visibility Issue

Cert-Team — Mon, 21 Sep 2026 15:15:16 GMT

@ajaymittal I asked the support team to follow up.

Re: Databricks Champion Program Prerequisite Visibility Issue

ajaymittal — Tue, 22 Sep 2026 07:19:49 GMT

@Cert-Team - No one from support team contacted me to follow up on this issue. I was in impression that getting all the credentials would be most difficult step in the Databricks partner champion journey but scheduling panel review seems to be the toughest one.

@Certs

Re: Databricks Champion Program Prerequisite Visibility Issue

ajaymittal — Wed, 23 Sep 2026 07:26:48 GMT

@Cert-Team @Certs - Issue has been resolved. Thanks for your help

Re: Databricks Champion Program Prerequisite Visibility Issue

Cert-Team — Thu, 24 Sep 2026 14:27:22 GMT

@ajaymittal glad to hear it!