topic Re: authorized to access https://partner-academy in Training offerings

authorized to access https://partner-academy

Narendra2 — Wed, 25 Jun 2025 06:57:59 GMT

Hi Team,

My company has become a Databricks Partner. My colleagues have successfully registered for Databricks Partner Academy, but I can't get in.

I have followed the following steps for Partner Academy Registration
Open https://partner-academy.databricks.com/learn in your web browser.
Click Login or Register.
Enter your company email address. You are prompted to enter an OTP to verify your identity.
Enroll a passkey. (Optional)

after that i was getting like
You are not authorized to access https://partner-academy.databricks.com. Please select a platform you can access from the following list.

1.https://databricks.docebosaas.com

2.customer Academy (Academy)
customer-academy.databricks.com

I have submitted a ticket to Training Team (#00688402). kindly help me to solve this.

Thanks

Re: authorized to access https://partner-academy

TheOC — Wed, 25 Jun 2025 07:11:48 GMT

Hi @Narendra2

I had the same issue and it was quickly fixed by submitting a support ticket:

https://help.databricks.com/s/contact-us?ReqType=training

id recommend creating a ticket and it should hopefully be fixed within a couple working days.

hope this helps!
TheOC

Re: authorized to access https://partner-academy

Narendra2 — Wed, 25 Jun 2025 07:17:30 GMT

Hi @TheOC

will do Thanks