topic Re: old unwated accounts in Get Started Discussions

old unwated accounts

Thayal — Tue, 22 Jul 2025 15:38:03 GMT

I am having trouble removing several accounts that were used for trial purposes. Both AWS and Azure

One of my AWS logins still works; however, when I attempt to manage the account and cancel my "Enterprise Plan" via the Manage Account section, I encounter the following issue:

Despite having already canceled all subscriptions through the AWS Marketplace and closed my AWS account, the system still appears to retain some active services or plans.

I would greatly appreciate your assistance in fully deleting all associated accounts and subscriptions, as I would like to start from a clean slate.

Thank you for your help and support.

Re: old unwated accounts

Advika — Fri, 25 Jul 2025 15:18:06 GMT

Hello @Thayal!

You can refer to this post for detailed steps on deleting a Databricks account: https://community.databricks.com/t5/administration-architecture/delete-databricks-account/td-p/87187

Regarding the error about canceling via the account console:
If your account was created through AWS Marketplace, the subscription must be canceled there. Once canceled and all workspaces are removed, seeing “You are not a member of any workspaces yet” simply means you no longer have access, which is expected.

Please note: Canceling your plan ends your active subscription, but if you want to fully delete your Databricks account, you’ll need to reach out to your account team or file a request at help.databricks.com.

Re: old unwated accounts

Thayal — Tue, 29 Jul 2025 20:16:11 GMT

So far NOT so good . Will provide a chronological of exchange of email once the issue is resolved .