topic Databricks Claude Access Error - Permission Denied in Get Started Discussions

Databricks Claude Access Error - Permission Denied

momo0101 — Sat, 16 Aug 2025 07:06:49 GMT

I'm using databricks-claude-sonnet-3.7 through Azure Databricks, and it was working until yesterday, but when I accessed it now, I got this error: Error: 403 {"error_code":"PERMISSION_DENIED","message":"PERMISSION_DENIED: Endpoint databricks-claude-sonnet-3.7 is not allowed to be used by your workspace. Please reach out to Databricks to enable this endpoint for your workspace or upgrade your workspace tier."} and I can't use it anymore. What should I do?

Re: Databricks Claude Access Error - Permission Denied

szymon_dybczak — Sat, 16 Aug 2025 07:35:21 GMT

Hi @momo0101 ,

The access to some Anthropic models (like Claude 3.7 Sonnet) could be limited due to high demand. In some cases, these models won’t appear in the UI or you can encounter permission denied error like in your example. This was explain in below thread:

azure databricks Claude/Sonnet endpoints missing - Microsoft Q&A

So, maybe just wait a day or two and try again 🙂 If problem will persists than you can submit ticket to support.

Re: Databricks Claude Access Error - Permission Denied

momo0101 — Sun, 17 Aug 2025 01:42:37 GMT

@szymon_dybczak Thank you! I'll wait a couple days and try again. Much appreciated!