https://community.databricks.com/t5/get-started-discussions/faced-problems-while-taking-databricks-data-engineer-associate/m-p/153474#M11626 <P><BR />Dear Team/Program Manager,</P><P>I hope you are doing well.</P><P>I am writing regarding a technical issue I encountered while attempting to launch my Databricks Certified Data Engineer Associate exam,<BR />which was scheduled for 17th February 2026 1700H Asia/Calcutta. During the launch process, the LockDown Browser (OEM) opened successfully<BR />and the system check process started. However, the process repeatedly got stuck during the microphone testing step of the system check.</P><P>I attempted to relaunch the secure browser multiple times and repeated the system check, but the issue persisted each time at the microphone verification stage. Because of this, I was unable to proceed to the exam interface. Unfortunately, while trying to resolve the issue, the scheduled exam window expired.</P><P>Afterward, I received the following message:</P><P>"<BR />Unfortunately, we are unable to effectively proctor your exam at this time, due to the technical issues you experienced.<BR />We want to help you resolve this issue so that you can complete your exam with minimal delay.</P><P>Please follow the steps below:<BR />1. Exit the exam by clicking the X in the upper right-hand corner of your screen.<BR />2. Open the link to our Community Portal by clicking here.<BR />3. Click the pink Kryterion icon in the lower right-hand corner of the window.<BR />4. When speaking with our support bot, request to speak to an associate after providing your email and name.<BR />5. Let our Customer Support Advocate guide you through a technology review process to resolve the technical issues."</P><P>I have also contacted Kryterion support and raised an inquiry (#D28B1R), but I have not yet received a response.</P><P>I had dedicated significant time and effort preparing for this exam, and it was disappointing that I was unable to attempt it due to a technical issue during the system check process. I kindly request your assistance in reviewing this situation and helping me reschedule the exam.</P><P>Thank you for your time and consideration. I would greatly appreciate your help in resolving this matter and look forward to your response.</P><P>Best regards,<BR />Parvathi</P> Sun, 05 Apr 2026 23:01:10 GMT Parvathi_DE 2026-04-05T23:01:10Z https://community.databricks.com/t5/get-started-discussions/faced-problems-while-taking-databricks-data-engineer-associate/m-p/153474#M11626 <P><BR />Dear Team/Program Manager,</P><P>I hope you are doing well.</P><P>I am writing regarding a technical issue I encountered while attempting to launch my Databricks Certified Data Engineer Associate exam,<BR />which was scheduled for 17th February 2026 1700H Asia/Calcutta. During the launch process, the LockDown Browser (OEM) opened successfully<BR />and the system check process started. However, the process repeatedly got stuck during the microphone testing step of the system check.</P><P>I attempted to relaunch the secure browser multiple times and repeated the system check, but the issue persisted each time at the microphone verification stage. Because of this, I was unable to proceed to the exam interface. Unfortunately, while trying to resolve the issue, the scheduled exam window expired.</P><P>Afterward, I received the following message:</P><P>"<BR />Unfortunately, we are unable to effectively proctor your exam at this time, due to the technical issues you experienced.<BR />We want to help you resolve this issue so that you can complete your exam with minimal delay.</P><P>Please follow the steps below:<BR />1. Exit the exam by clicking the X in the upper right-hand corner of your screen.<BR />2. Open the link to our Community Portal by clicking here.<BR />3. Click the pink Kryterion icon in the lower right-hand corner of the window.<BR />4. When speaking with our support bot, request to speak to an associate after providing your email and name.<BR />5. Let our Customer Support Advocate guide you through a technology review process to resolve the technical issues."</P><P>I have also contacted Kryterion support and raised an inquiry (#D28B1R), but I have not yet received a response.</P><P>I had dedicated significant time and effort preparing for this exam, and it was disappointing that I was unable to attempt it due to a technical issue during the system check process. I kindly request your assistance in reviewing this situation and helping me reschedule the exam.</P><P>Thank you for your time and consideration. I would greatly appreciate your help in resolving this matter and look forward to your response.</P><P>Best regards,<BR />Parvathi</P> Sun, 05 Apr 2026 23:01:10 GMT https://community.databricks.com/t5/get-started-discussions/faced-problems-while-taking-databricks-data-engineer-associate/m-p/153474#M11626 Parvathi_DE 2026-04-05T23:01:10Z https://community.databricks.com/t5/get-started-discussions/faced-problems-while-taking-databricks-data-engineer-associate/m-p/153488#M11628 <P><a href="https://community.databricks.com/t5/user/viewprofilepage/user-id/198882">@Parvathi_DE</a>&nbsp;Raise a ticket to&nbsp;<SPAN><A href="https://help.databricks.com/s/contact-us?ReqType=training" target="_blank">https://help.databricks.com/s/contact-us?ReqType=training</A></SPAN></P> Mon, 06 Apr 2026 05:10:14 GMT https://community.databricks.com/t5/get-started-discussions/faced-problems-while-taking-databricks-data-engineer-associate/m-p/153488#M11628 Sumit_7 2026-04-06T05:10:14Z