topic Databricks workspace unstable in Get Started Discussions

Databricks workspace unstable

rajib_bahar_ptg — Wed, 20 Sep 2023 00:03:25 GMT

Our company's databricks workspace is unstable lately. It can't launch any compute cluster. I have never seen this issue. In addition to this issues, I have seen storage credential error on main unity catalog. Why would this happen AWS Databricks instance?

I am a bit puzzled by this because the premium version of my GCP Databricks in my personal GCP Cloud account never had this issue. I am guessing the DevOps personnel who setup our company's AWS Databricks may not have had enough privilege.

I'm looking for few hints or things to try.

Re: Databricks workspace unstable

rajib_bahar_ptg — Wed, 20 Sep 2023 20:23:48 GMT

We opened a support ticket. Let's see how it goes.

Re: Databricks workspace unstable

rajib_bahar_ptg — Thu, 21 Sep 2023 21:58:09 GMT

We opened a ticket and haven't received any automated response saying that the ticket was received. Is that expected? The ticket was opened from peopletech.com.

Re: Databricks workspace unstable

jose_gonzalez — Fri, 22 Sep 2023 00:50:23 GMT

Hi @rajib_bahar_ptg,

Could you please share the ticket number? I can pull the ticket and check the latest status.

Re: Databricks workspace unstable

rajib_bahar_ptg — Fri, 22 Sep 2023 13:05:47 GMT

Hi @jose_gonzalez --- We didn't receive any ticket id. The request would have come from peopletech.com domain.

Re: Databricks workspace unstable

rajib_bahar_ptg — Tue, 26 Sep 2023 04:07:43 GMT

Hello @Retired_mod and @jose_gonzalez ,

I couldn't locate the support ticket we opened. How can we track that ticket down? It came from the peopletech.com domain. If it is more efficient to create another ticket, please let me know. Let us know the URL to the correct support portal where we can create the ticket.