topic Re: Cannot create an account to try Community Edition in Get Started Discussions

Cannot create an account to try Community Edition

EvanMarth — Wed, 31 Jan 2024 08:49:02 GMT

Hi,

Whenever I try to signup for an account, I keep getting the following message - "an error has occurred. please try again later" when I click on the button "get started with databricks community edition".

Could you please let me know why this could be? I tried on different days, different computer and on different browser (edge, chrome) but always the same message.

Do you have any advices ? I need to have access to that to help my students (I'm a mentor freelance)

Thanks,

Evan

Re: Cannot create an account to try Community Edition

arpit — Thu, 01 Feb 2024 01:13:43 GMT

@EvanMarth Can you take some screenshots and attach here. Also, I would say this error seems client side issue, so HAR extract may be required.

Here's how to extract the HAR file in Chrome while you are reproducing this issue:
1. Right-click in the browser window or tab and select Inspect.
2. Click the Network tab in the panel that appears.
3. Navigate to the URL you want to traffic.
4. Click the download button. (Export HAR appears when you hold the pointer over it.)
5. Name the file.
6. Click Save.

Re: Cannot create an account to try Community Edition

EvanMarth — Thu, 01 Feb 2024 08:48:05 GMT

Yeah sure. Here's some screenshots.

I tried your solution but I cannot find the export HAR ?

Capture.PNG is just the error message and Capture2.PNG is where I'm stuck in you solution (step 4)

Thanks

Re: Cannot create an account to try Community Edition

EvanMarth — Tue, 06 Feb 2024 09:46:28 GMT

Thanks but this is for when you already have an account but you cannot log in. My problem is I cannot even create an account.

Re: Cannot create an account to try Community Edition

rajesh-gupta — Tue, 27 Feb 2024 09:45:18 GMT

@EvanMarth Dd found a solution to the above problem, facing the same issue.

Re: Cannot create an account to try Community Edition

defUsername — Tue, 27 Feb 2024 11:55:12 GMT

@EvanMarth @rajesh-gupta

Just to make sure, are you using the following URL? :
https://www.databricks.com/try-databricks#account

You'll need to fill out your details, if you don't have a comp you can fill in n/a.

After clicking continue, select `Get Started With Community Edition`

I've just tested this and it's worked for me. If you're using any VPN's it might help to turn those off.

Re: Cannot create an account to try Community Edition

EvanMarth — Wed, 28 Feb 2024 10:19:40 GMT

Hello,

Yeah I used this URL, I filled out my details and I selected : "Get Started With Community Edition"

I did the puzzle and get the same error I had since the last few weeks : 'An error has occurred. Please try again later."

And also I don't have any VPN

I'm quite sad, I really wanted to use DataBricks

Re: Cannot create an account to try Community Edition

flash — Tue, 20 Aug 2024 00:45:50 GMT

Even I'm facing the same issue

Re: Cannot create an account to try Community Edition

Aashish_data — Thu, 19 Sep 2024 15:19:30 GMT

Get started with Community Edition still throws error - "An error has occurred. Please try again later".

Re: Cannot create an account to try Community Edition

lakshmikanth-01 — Wed, 25 Sep 2024 05:32:06 GMT

I'm also facing this issue.

Re: Cannot create an account to try Community Edition

mwang611 — Tue, 15 Oct 2024 17:24:55 GMT

may I ask if anyone have the solution?

Re: Cannot create an account to try Community Edition

senthur123 — Sat, 09 Nov 2024 05:25:31 GMT

I got the same problem if I try to register or login through Community Edition link. But I tried by clicking the "Try Databricks" button on top right corner of the https://www.databricks.com/ home page, I was able to register and login successfully just now. Try this link. https://www.databricks.com/try-databricks#account

-Senthur