topic Not able to reset password in Get Started Discussions

Not able to reset password

souvik0651 — Sun, 14 May 2023 19:03:16 GMT

Hello when i am clicking forgot password ..i am receiving the mail but when i am entering the new password and click on submit its getting loading all the time an. Please help me

Re: Not able to reset password

souvik0651 — Mon, 15 May 2023 16:47:32 GMT

@Debayan Mukherjee no it is not working

same issue attached the same

Re: Not able to reset password

Anonymous — Tue, 16 May 2023 05:35:49 GMT

Hi @Souvik Bhattacharyya

Thank you for reaching out, and we’re sorry to hear about this log-in issue!

We have this Community Edition login troubleshooting post on Community. Please take a look, and follow the troubleshooting steps.

If the steps do not resolve the log-in issue, there is appropriate contact information on the post for further assistance.

Re: Not able to reset password

Anonymous — Thu, 25 May 2023 08:34:43 GMT

Hi @Souvik Bhattacharyya

Thank you for posting your question in our community! We are happy to assist you.

To help us provide you with the most accurate information, could you please take a moment to review the responses and select the one that best answers your question?

This will also help other community members who may have similar questions in the future. Thank you for your participation and let us know if you need any further assistance!

Re: Not able to reset password

Debayan — Mon, 15 May 2023 16:13:20 GMT

Hi, Could you please try to change the browser once and try?

Please let us know if this helps. Please tag @Debayan with your next comment so that I will get notified. Thank you!