Community Edition signup issues

[abhinandan084]

I am trying to sign up for the community edition (https://databricks.com/try-databricks) for use with a databricks academy course. However, I am unable to signup and I receive the following error (image attached). On going to login page (link in orange in error box) to see if password reset can help, I receive the following message from databricks:

"Hello, A request has been made to reset the password of your Databricks account. However, it appears that your user does not belong to https://community.cloud.databricks.com/login.html. If you would like to access this workspace, please contact your Databricks administrator or your Databricks support representative."

So it seems I don't have an account with the email address and I can't even create a new account. I would be obliged if this could be looked in at a timely manner as my databricks ILT is going on and getting this sorted would be essential, as then only the training could be completed. Please help.

[Kaniz]

Hi @ abhinandan084! My name is Kaniz, and I'm a technical moderator here. Great to meet you, and thanks for your question! Let's see if your peers on the Forum have an answer to your questions first. Or else I will follow up shortly with a response.

[Anand190821]

I am also facing the same issue. If it's resolved please try to help me. ​

[sslyle]

_5_months_ago_. Still a problem. Truly embarrassing. I've even used the "Contact Sales" link and page and been ignored over a week.

[Akshaya_S]

I'm currently facing the signup issue as well. Any solution please​

[Kaniz · Accepted solution]

Hi @abhinandan084​ , @Ananda Rao Bammidi​ , @Steve Lyle​ and @Akshaya311 S​ , Please forward me your email addresses in the private message if you're still facing the issue. I'm so sorry that this took so long. We'll help you.

[AleksandraB]

Hi, I am unable to sign up for the Community Edition.

1. https://databricks.com/try-databricks ends up in an endless loop in Firefox for me and the page refreshes forever
2. In Chrome I get to fill out the form but in the next step 'Get started with community edition' link does not take me any further

[pgaiton]

same issue.

link=https://community.cloud.databricks.com/login.html

click on sign up

opens https://www.databricks.com/try-databricks#account

chrome

first page filled out

click continue

second page link for 'Get started with community edition' link does not take me any further

[rbricks007]

same issue. cant sign up for community edition. when i click on Get started with community edition in the below link it does nothing, Tried in multiple browsers and the result is the same.

https://www.databricks.com/try-databricks#provider

[jonezzpeterr]

I am also facing the same issue. 

[codedev]

I think, I found the problem, if you used your email id login into community portal, you should remove any special character ( . i.e. a dot/fullstop in my case) and try using only [ alphanumeric@domainname ] ex. [xxx123@gmail.com]. it will work 😁

I guess databricks stores a username after purging the special characters from it . pretty weird 😳

[yashBDEfalconx]

I am facing the exact community edition login issues here.

[Stef15]

Hello,

I have signed up for community edition by using the steps to follow but the mail i get is from databricks and not from the community edition, and adding to that iam not able to sign in even after verifying the mail. can anyone help me with the same?

[sslyle]

Yeah right. And support for the concern is trash.

[Woody]

They currently have embarrassing 404 issues and URI issues on the create account page. Front end issues and OAUTH issues...idk what the requirements are for a job here...but that has got to be embarrassing- I am having the same problem...so that is 2021...and its 2023- so they never fixed it correctly since then.