Combining multiple Academy profiles

[sslyle]

I have this profile @gmail.com; my personal professional profile.

I also have a @mycompany.com profile.

How do I combine both so I can leave my current job for a better life without losing the accolades I'm accumulated under my @mycompany.com login given that there are 10-to-1 courses between the customer login and the public login?

What was someone thinking profiles mean when they designed this system trapping users into never getting something better than what they current have?

Heaven forbid we could expect thoughtful design.

[Kaniz]

Hi @Steve Lyle​ , I apologize for the issue which you're facing.

Can you please elaborate on the problem?

[sslyle]

What are your questions?

I'm uncertain what isn't understood.

Did you understand that I have two profiles, one personal, one of me under my employer?

[Kaniz]

Hi @Steve Lyle​ , yes. I understood that you've got two profiles:-

• @gmail.com.
• @mycompany.com.

[sslyle]

Then, again, I ask what are your questions?

What are you not understanding about my original post?​ 

[sslyle]

I received an email asking me if I got an answer to this question.

I log in and it's really asking me to select the best answer.

I want to be clear no one has done anything to truly answer this question​

[Anonymous]

@Steve Lyle​ I have just sent you a private message so I can collect your email addresses and pass them along to the team that can help with your request.

I am so sorry that this took so long to sort out! Thank you for your patience. I look forward to your reply to my message so we can get you all sorted! Thanks!

[Anonymous · Accepted solution]

Confirmed: an email has been sent to you @Steve Lyle​ from the Databricks Training team regarding this request. Let me know if you have any trouble - they should be able to combine your accounts 🤞🏻!

[sslyle]

Thanks for the follow up. I did noticed that this exercise invalidated my Community password.

Should it have?

Also, in Academy, my certifications and accolades seem to have evaporated. Should that have?

Thanks.

[Kaniz]

Hi @Steve Lyle​ , I am so sorry about it. Let me get back to you soon.

[Kaniz]

Hi @Steve Lyle​ ,

Thanks so much for reaching out to Databricks Support! Please note that all Databricks Academy credentials (accreditations and certifications) are now stored in credentials.databricks.com and no longer in Databricks Academy. 

We have moved to a digital certificate and badging system, which is more secure and allows for digital verification.To access your credentials, please go to credentials.databricks.com and in the upper right hand corner, click on Sign In.

On the Sign In page, you can either provide your email and password if you have an Accredible account (we use Accredible to store your credentials), or, you can retrieve your credentials without a password.

Note: To view certification exam credentials, please provide the email address (via email ) you used when you registered for the exam with Kryterion on webassessor.com/databricks.

[Kaniz]

Hi @Steve Lyle​ , Were you able to see your academy certifications and accolades ?