Cannot login Databricks Community Edition with new account

[Henry]

It seems it is not allowing me to log into databricks community edition. I have recently created a new account and had the account verified. However, whenever I try to log in, I am redirected to the same page without throwing any errors. When I do enter something wrong, it will throw the error of wrong acc/pass. I have tried resetting my password but that still does not work.

[Anonymous]

Hi, @Henry Xiang​! - My name is Piper, and I'm a moderator for Databricks. I'm sorry to hear that you've experienced this problem. Unfortunately, this has been an issue that the team hasn't been able to fix yet. 😞 However, one member has found a workaround. Please try signing up on your mobile device. That seems to bypass the problem.

Let us know how that turns out. 🙂

[Henry]

Hi @Piper Wilson​ , unfortunately the problem still persists with signing up via mobile.

[Kaniz · Accepted solution]

Hi @Henry Xiang​ , Can you please share the necessary details on databricks-community@databricks.com with all the relevant screenshots?

[jose_gonzalez]

hi @Henry Xiang​ ,

Just a friendly follow-up. Are you still having issues when trying to login into your community account? or you are able to login fine?

Please let us know.

[Kaniz]

Hi @Henry Xiang​ , Are you good with your account or do you need any help?