cancel
Showing results for 
Search instead for 
Did you mean: 
Data Engineering
cancel
Showing results for 
Search instead for 
Did you mean: 

Contact Support re Billing Error

lawrence009
Contributor

How do I contact billing support? I am billed through AWS Marketplace and noticed last month the SQL Pro discount is not being reflected in my statement.

5 REPLIES 5

Ajay-Pandey
Esteemed Contributor III

In AWS portal you will find an option for support raise your request from there.

Ajay-Pandey
Esteemed Contributor III

This link will help you

karthik_p
Esteemed Contributor

@Lawrence Chen​ best way to resolve billing issues is to reach data bricks support team through your support account and raise ticket

jose_gonzalez
Moderator
Moderator

Adding @Vidula Khanna​ and @Kaniz Fatma​ for visibility

santiagortiiz
New Contributor III

Hi, could anybody provide a contact email? I have sent emails to many contacts described in the support page here and in AWS, but no response from any channel. My problem is that databricks charged me by the resources used during a free trial, what it's a completely scam!!!

Welcome to Databricks Community: Lets learn, network and celebrate together

Join our fast-growing data practitioner and expert community of 80K+ members, ready to discover, help and collaborate together while making meaningful connections. 

Click here to register and join today! 

Engage in exciting technical discussions, join a group with your peers and meet our Featured Members.