Cannot reset password, no support

[asami34]

I cannot log in to my Databricks community account. I have already tried to receive support and no real support has been given. I attempt to reset my password, the link gets sent, but once I enter the new password it gets stuck permanently loading. Incognito tabs, different browsers, different internet connections, and different devices have not worked. I have no access to my account.

I have tried using incognito mode, as well as trying to use https://community.databricks.com/s/feed/0D53f00001jxRjLCAU

It has not worked.

Support just told me I don't have a support package.

[Anonymous]

Hi @Ahmet Korkmaz​ 

Thanks for reaching out!

Please share your login email id on community@databricks.com.

Regards

[asami34]

I sent an email

[jose_gonzalez]

Do you still need help? or you were able to log into your account? please let us know

[asami34]

Yes I still need help

[jose_gonzalez]

Adding @Vidula Khanna​ and @Kaniz Fatma​ for visibility

[Anonymous]

Hi @Ahmet Korkmaz​ 

Hope all is well! Just wanted to check in if you were able to resolve your issue and would you be happy to share the solution or mark an answer as best? Else please let us know if you need more help. 

We'd love to hear from you.

Thanks!

[asami34]

No, I was not able to resolve my issue. I still need help resetting my password.