Didn't receive my certification

[LKB]

I took my databrick certification exam on Jan-27-2023 however didnt receive my certification yet.

Raised case to databricks but response too is very poor, didnt receive any response from team yet.

[Chaitanya_Raju]

Hi @Lakshmisha Karkate Balakrishna​ 

First of all congratulations on your completion, glad you are learning about databricks.For any certification with databricks you will be receiving your certificate and badge in 24-48 hours and sometimes even in less time as well.

For any issue with Academy learning/certifications, you can raise a ticket in the below link, sharing it with you for your future reference as well. Please wait patiently your issue will be resolved soon by the team.

https://help.databricks.com/s/contact-us?ReqType=training

Happy Learning!!

[LKB]

Raised requests already, however didnt receive any update till now, ever after 2 weeks of test completion !!

Its really frustrating to have no response on my requests

#00272751

#00274008 are the 2 requests raised in weeks intervals

[Nadia1]

Hello,

You took your credential with a different email than what you provided. I updated your email and resent the credential. It was originally sent on 1/28. Please be aware the email you took the exam with is the email your badge and certificate will go to. Also the entire company was at a kick off this week so we apologize for the late response. Thank you!

[Anonymous · Accepted solution]

Hi @Lakshmisha Karkate Balakrishna​ 

Hope all is well! Just wanted to check in if you were able to resolve your issue and would you be happy to share the solution or mark an answer as best? Else please let us know if you need more help. 

We'd love to hear from you.

Thanks!

[LKB]

Hi

Thanks for the resolution, I was able to get certificate