Not able to reset password

[souvik0651]

Hello when i am clicking forgot password ..i am receiving the mail but when i am entering the new password and click on submit its getting loading all the time an. Please help me

[Debayan]

Hi, Could you please try to change the browser once and try?

Please let us know if this helps. Please tag @Debayan​ with your next comment so that I will get notified. Thank you!

[souvik0651]

@Debayan Mukherjee​ no it is not working

same issue attached the same

[Anonymous · Accepted solution]

Hi @Souvik Bhattacharyya​ 

Thank you for reaching out, and we’re sorry to hear about this log-in issue! 

We have this Community Edition login troubleshooting post on Community. Please take a look, and follow the troubleshooting steps. 

If the steps do not resolve the log-in issue, there is appropriate contact information on the post for further assistance. 

[Anonymous]

Hi @Souvik Bhattacharyya​ 

Thank you for posting your question in our community! We are happy to assist you.

To help us provide you with the most accurate information, could you please take a moment to review the responses and select the one that best answers your question?

This will also help other community members who may have similar questions in the future. Thank you for your participation and let us know if you need any further assistance!