“Dashboards give static answers to questions already asked. That's fine when today's question matches yesterday's, but not when the business moves as fast as pharmacy retail does.” - Max Reis, Data Engineering Specialist, Grupo Panvel
Grupo Panvel is one of Brazil’s largest pharmacy chains, with hundreds of stores, a growing digital operation and a wide range of sales and customer data. When leaders asked questions that fell outside existing dashboards, they had to file requests with the BI team and wait hours or days for answers. With Genie One integrated with Genie Agents, leaders can now ask questions in natural language and explore governed answers in minutes.
Key highlights:
- 90% faster analysis: Margin and performance analysis time dropped by at least 90% across multiple business areas.
- 8+ years of historical sales data: Users expanded beyond the standard three-year window within the same conversation.
- 1,500+ natural-language questions answered: Pilot users generated a level of exploration the previous ticket-based model could not support.
- From dashboards to dialogue: Managers can ask follow-up questions, move from macro to micro analysis and receive answers without requesting a new report.
- Governed and transparent: Genie respects access rules defined in Unity Catalog and shows the applied filters and underlying query so users can validate the result.
- Embedded in existing workflows: Grupo Panvel integrated Genie through an iframe in its internal platform and is exploring scheduled Genie outputs as a more adaptable alternative to fixed recurring reports.
🔗 Check out the full story 👈
