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Join dynamic discussions on Databricks certifications within the Community. Exchange insights, tips, and experiences to help prepare for certification exams and validate your expertise in data engineering, analytics, and machine learning.
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Suspended Exam? Don't worry! Our support team can help!

Cert-Team
Databricks Employee
Databricks Employee

Taking exams is so stressful already, and if your exam gets suspended it is extra stressful. Don't worry! Our support team is awesome and will help you get back on track.

The most important step is to file a ticket in our Help Center. Be sure to include the following details in your ticket:

  • Username
  • Exam name

NOTE: Please do not post your exam username publicly, such as here in the community forums, as this is private information.

The process will be faster if you can also offer a couple of dates/times that you are available to resume your exam. Once the support team has you rescheduled, you can log into your test taker account and resume your exam exactly where you left off. For more information please visit Certification FAQ

48 REPLIES 48

Hello @Subhraneel98 ,
We are sorry to hear that your exam was suspended.. Thank you for filing a ticket with our support team. Please allow the support team 24-48 hours for a resolution. In the meantime, you can review the following documentation:
Behavioral considerations
Room requirements
Thanks & Regards
@Cert_TeamOPS

dineshreddy
New Contributor II

No response from Databricks still on this issue. Can this be looked asap pls

Request Number: 00560421

exam name - Databricks Certified Data Engineer Professional

Hello @dineshreddy ,
We are sorry to hear that your exam was suspended.. Thank you for filing a ticket with our support team. Please allow the support team 24-48 hours for a resolution. In the meantime, you can review the following documentation:
Behavioral considerations
Room requirements
Thanks & Regards
@Cert_TeamOPS

Shikhali
New Contributor II

Hello. Today, my exam has been suspended. Please, help to lunch my exam again. 

Ticket no: #00562567

Hello @Shikhali ,
We are sorry to hear that your exam was suspended.. Thank you for filing a ticket with our support team. Please allow the support team 24-48 hours for a resolution. In the meantime, you can review the following documentation:
Behavioral considerations
Room requirements
Thanks & Regards
@Cert_TeamOPS

Denis_CK
New Contributor II

Hello, my exam - Databricks Certified Data Analyst Associate is suspended.

I've raised the ticket through help center with request #00564815 (ref:!00D610JGc4.!500Vp0EesZb:ref)

Can someone help me to re-schedule my exam on 14th Nov 2024 11pm Asia/Hong_Kong

Your help is really appreciated.

Hello @Denis_CK ,
We are sorry to hear that your exam was suspended.. Thank you for filing a ticket with our support team. Please allow the support team 24-48 hours for a resolution. In the meantime, you can review the following documentation:
Behavioral considerations
Room requirements
Thanks & Regards
@Cert_TeamOPS

I've raised the ticket through help center with request #00564815 (ref:!00D610JGc4.!500Vp0EesZb:ref)

Thank you for your help!

cmooken
New Contributor II

HI Team,
My Exam : Databricks Certified Associate Developer for Apache Spark 3.0 - Python was suspended.
I have raised ticket on help center Case ##02917221.
Request to kindly help me re schedule the same.
Your help is really appreciated.

Cert-TeamOPS
Databricks Employee
Databricks Employee
Hello @cmooken ,
We are sorry to hear that your exam was suspended.. Thank you for filing a ticket with our support team. Please allow the support team 24-48 hours for a resolution. In the meantime, you can review the following documentation:
Behavioral considerations
Room requirements

Thanks & Regards
@Cert_TeamOPS

Cert-TeamOPS
Databricks Employee
Databricks Employee
Hello @cmooken ,
We are sorry to hear that your exam was suspended.. Thank you for filing a ticket with our support team. Please allow the support team 24-48 hours for a resolution. In the meantime, you can review the following documentation:
Behavioral considerations
Room requirements

Thanks & Regards
@Cert_TeamOPS

Tvkamalesh
New Contributor II

Hi Cert Team,

 I am facing the same issue today, Nov 16th 2024!  I have raised the ticket in the help center for clarification and verification with # 00567683. 

Please help with the reason for the suspension of Assessment, could be due to unaware mistake of certain requirement. Please help me to reschedule it at the earliest after the investigation in the testing center instead of online test process which is unclear

 

Hello @Tvkamalesh ,
We are sorry to hear that your exam was suspended.. Thank you for filing a ticket with our support team. Please allow the support team 24-48 hours for a resolution. In the meantime, you can review the following documentation:
Behavioral considerations
Room requirements

Thanks & Regards
@Cert_TeamOPS

Hello @Tvkamalesh ,
We are sorry to hear that your exam was suspended.. Thank you for filing a ticket with our support team. Please allow the support team 24-48 hours for a resolution. In the meantime, you can review the following documentation:
Behavioral considerations
Room requirements
Thanks & Regards
@Cert_TeamOPS

Kiara_M
New Contributor

Hi @Cert-Team ,  @Anonymous @Sujitha 

Please someone help me urgently the test got suspended again with reason as eye moment. I was looking at my questions only. This is extremely frustrating I am running out of PTO and schedule. I feel extremely disappointed and disheartened right now I have months of preparation behind this and I need to complete this exam asap for my personal goals.

Please help urgently, my #00569072

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