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DataBricks Certification Exam Got Suspended. Require support for the same.

Shaghil
New Contributor II

I encountered numerous challenges during my exam, starting with issues related to system compatibility and difficulties with my microphone and other settings. Despite attempting to contact support multiple times, it was not easy to get assistance.

After overcoming these initial challenges, I finally managed to start my exam. Unfortunately, it was interrupted due to some background noise. I take full responsibility for this and promptly addressed the issue by providing a comprehensive room tour, ensuring all windows and doors were closed.

Despite my efforts to rectify the situation, I was made to wait for 30 minutes and was then informed that my exam had been suspended. The reason provided stated "Multiple warnings have been given," which inaccurately represented the situation, as there was only one instance of such a warning.

I attempted to create a support ticket on the Databricks help page. The system indicated that a case had been generated, and a confirmation email was supposed to be sent. Unfortunately, I have not received any confirmation email despite the system's assurance. @Cert-Team 

username - shaghilnawaz@gmail.com

Test Name - Databricks Certified Associate Developer for Apache Spark 3.0 - Python

1 REPLY 1

Kaniz
Community Manager
Community Manager

Hi @Shaghil , Thank you for posting your concern on Community!

To expedite your request, please list your concerns on our ticketing portal. Our support staff would be able to act faster on the resolution (our standard resolution time is 24-48 hours).

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